Brown’s Termite & Pest

Overview:
Brown’s Termite & Pest is a pest control service located in Waco, TX. The company specializes in a range of pest control solutions, including treatments for common household pests like cockroaches and rodents.

Services Provided:
Pest control, termite inspection, cockroach treatment, rodent control, and general pest management.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (254) 715-8423
Website: http://www.brownspestcontrol.net/

Customer Reviews and Sentiment:
Brown’s Termite & Pest has received predominantly positive reviews across different platforms.

Google Reviews: 4.7 stars based on 25 reviews.

Positive feedback underscores the company’s informative staff, great customer service, professionalism, and effective pest control services.

Examples of positive reviews include:
“Brown’s pest control came and they worked with me… Thank you Brown’s for being great customer service!” – Deborah Smith
“The best in town… Haven’t had any problems with bugs in years.” – Sammie Anderson

However, there is a significant complaint regarding service honesty and pricing.
Example of a negative review:
“Mr. Brown was dishonest with my service… I would not recommend this them.” – Rachel Baldwin

Review Summary:
Positive Sentiments: Informative service, effective pest control, excellent customer service, professionalism, and no long-term contracts.
Negative Sentiments: Issues with communication regarding service details and charges.

Additional Ratings:
BirdEye: 4.7 stars based on 25 reviews, reflecting a consensus of customer satisfaction with the company’s services.
Total Lead Smart Rating: 8.3/10. This rating considers the strong positive sentiment from multiple customers, alongside the concerning complaint about service agreements and pricing discrepancies.

Conclusion:
Brown’s Termite & Pest appears to be a reliable option for pest control in Waco, TX, noted for its effective services and customer-centric approach. However, potential clients should remain cautious of communication issues highlighted in some reviews before making their decision.