Midwest Pest Control in Tulsa, Oklahoma 74146

Midwest Pest Control

5466 S 103rd E Ave, Tulsa, OK 74146

4.5 (401 reviews)

Overview:
Midwest Pest Control is a pest control service located in Tulsa, Oklahoma. The company provides a range of pest management solutions, primarily focusing on residential and commercial pest control.

Services Provided:
Pest management, residential pest control, commercial pest control, monthly spray services.

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (918) 417-1137
Website: https://www.mwpestcontrol.com/?utm_source=Google&utm_medium=GBP&utm_campaign=GBP

Customer Reviews and Sentiment:
Midwest Pest Control has garnered a variety of reviews, with a current rating of 4.5 stars based on 401 reviews.

Positive feedback highlights their thorough and professional technicians, with customers noting,
“Donny is my tech and he does a very thorough job. Always functional and professional.” – Patrick Porto
“I was very pleased with my experience… Great customer service!” – Ben Harmon

On the other hand, negative reviews express dissatisfaction with customer service and scheduling issues:
“Horrible customer service, changed my plan without notice… I would not recommend.” – Tiffany Stewart
“Scheduling has been awful the last several months… complete and utter disaster!” – Samantha Roark

Review Summary:
Positive Sentiments: Thorough work, professional technicians, good customer service.
Negative Sentiments: Poor customer service, scheduling issues, miscommunication, and dissatisfaction with service completion.

Additional Ratings:
BirdEye: 4.5 stars based on 401 reviews, indicating a generalized positive customer reception but with complaints.
Total Lead Smart Rating: 6.5/10. This rating considers the positive sentiments regarding service quality weighed against the significant number of complaints about customer service and scheduling inconsistencies noted in the reviews.

Conclusion:
Midwest Pest Control offers a range of pest management services in Tulsa, OK, with a reputation for having skilled technicians. However, potential customers should be wary of the frequent scheduling and customer service complaints noted in the reviews.

Member Since August 2024

Listing Id 210188

Contact Info

5466 S 103rd E Ave, Tulsa, OK 74146
(918) 417-1137
Lead Smart Rating :
6.5/10.0

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5466 S 103rd E Ave, Tulsa, OK 74146

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Reviews

Tiffany Stewart

4 months ago

Horrible customer service, changed my plan without notice then demanded payment before service was done when they have always billed me previously and all bills were paid. Lady was rude and unhelpful. Would not recommend horrible customer service and they have become money hungry.

Patrick Porto

4 months ago

Donny is my tech and he does a very thorough job. Always functional and professional. Gets the job done and always checks with me before he leaves to make sure i am satisfied

Samantha Roark

a year ago

A year ago I would’ve given a solid 5 stars. Now it seems like they can’t get anything right and they really don’t seem to care. We have a monthly spray done on our home and when they show up it’s great. But they are constantly rescheduling and not letting us know but when we call they say “oh we were fixing to call you” really 30 minutes after my scheduled time? Cool. I pay my invoices online, but they make sure to send me a past due invoice for my to call about every single month that they tell me to disregard because they sent it by accident. It’s absolutely ridiculous!!! This place went from a place we loved using to a complete and utter disaster!

Molly Mangan

a year ago

Please never use this company for pest control. I started using them when I moved into my home a few years ago and things were fine at first but something has changed. Scheduling has been awful the last several months. I would have service scheduled and then be told multiple times I wasn’t scheduled. I was so upset with this company after so much back and forth and miscommunication this morning I cried. I’ve had everything removed out of my cabinets for weeks for roach service with miscommunication after miscommunication about scheduling for a roach clean out. Still had roaches after the initial clean out and was told another clean out would be done. Guy showed up this morning just do a routine follow up instead after I already had pets in the car to leave and still hadn’t put kitchen back in order because I was told another clean out would be done. I was told I would receive a phone call back from the branch manager and did not receive one. I was talked into a contract exclusion service a month ago where I now owe 1500 dollars for what turned out to be a 20 minute unfinished service and the job is still not finished or scheduled to be finished even after multiple phone calls with the branch manager. I couldn’t be more unhappy with the service in my home.

Ben Harmon

2 years ago

I was very pleased with my experience with Midwest Pest Control. Their number directs to a real human rather than just a call center. The services they performed were above my expectations and for a reasonable price. Great customer service!

George Hedrick Sr

2 years ago

I was surprised they showed up and serviced my property. They used to service my property at another location. How they even had my address is unknown to me. A representative showed up did a good job. I was not at home. My wife was at home and assumed it was the company that now has our account. I was surprised when I found out it was Midwest.

Brian Little

2 years ago

Everything went great. Technician explained things well and seemed to do quality and thorough work.

Mark Pryor

2 years ago

Very polite people to talk to and work with