Terminix in Tulsa, Oklahoma 74145

Terminix

9410 E 51st St Suite P, Tulsa, OK 74145

4.3 (692 reviews)

Overview:
Terminix is a well-established pest control company located in Tulsa, Oklahoma. The company provides a range of pest management services, specializing in termite treatments, general pest control, and insulation services to protect homes and businesses from pests.

Services Provided:
– Pest control
– Termite treatments
– Mosquito control
– Anti-bug insulation

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (918) 216-9548
Website: https://www.terminix.com/exterminators/ok/tulsa-2009/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=tulsa

Customer Reviews and Sentiment:
Terminix has a rating of 4.3 stars based on 692 reviews, reflecting a generally satisfied customer base.

Positive feedback consistently highlights the company’s promptness, professionalism, and responsive customer service.
Examples of positive reviews include:
“They’re prompt and responsive. Great customer service.” – Lenny Singleton
“They were very professional and efficient.” – Douglas Shawhan
“My tech, Sherri Tariq, is amazing. Thorough, friendly, very helpful.” – ChgoReader

Some customers expressed dissatisfaction, particularly regarding customer service aspects such as unanswered calls and misquoted prices.
Examples of negative reviews include:
“Terrible customer service. Phones go unanswered.” – J L
“They do not accurately quote and the performed services will be higher than the OTP and online quotes.” – Matthew Aubin Cooper

Review Summary:
Positive Sentiments: Prompt service, professionalism, efficient technicians, friendly staff.
Negative Sentiments: Issues with customer service responsiveness, pricing inaccuracies, and communication challenges.

Additional Ratings:
BirdEye: 4.3 stars based on 692 reviews, consistent with the positive feedback received.
Better Business Bureau (BBB): The business has a profile with an NR (No Rating). There have been a few complaints related to service quality and pricing issues, but specific details were not listed.

Total Lead Smart Rating: 7.0

Conclusion:
Terminix appears to be a reliable option for pest control services in Tulsa, OK, valued for its professionalism and effective service delivery. However, potential clients should be cautious about reported issues with customer service and pricing discrepancies before engaging their services.

Member Since August 2024

Listing Id 210174

Contact Info

9410 E 51st St Suite P, Tulsa, OK 74145
(918) 216-9548
Lead Smart Rating :
7.0/10.0

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Listing location

9410 E 51st St Suite P, Tulsa, OK 74145

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Reviews

Lenny Singleton

5 hours ago

They’re prompt and responsive. Great customer service.

Douglas Shawhan

2 days ago

They were very professional and efficient.

Dean Johnson

4 days ago

We also added anti bug insulation in our attic

J L

6 days ago

Terrible customer service. Phones go unanswered. Text as offered on their site goes unanswered for hours. Try to make a payment? Can’t because it doesn’t show on the account and of course you can’t get anyone to answer the damn phone. Joke of a business.

Nancy Cunningham

a week ago

Isaac is a wonderful technician.

John Rule

a week ago

Great knowledgeable people and we appreciate there help.

Ruth Irving

2 weeks ago

I have used Terminix service for years but I am doubtful of the mosquito treatments. It seems they have always been done just before it rains. This past Monday, 7/1 my family and I were bitten several times and the treatment was done on 6/25, just a few days before.

ChgoReader

2 weeks ago

My tech, Sherri Tariq, is amazing. Thorough, friendly, very helpful. I’d recommend her to anyone/everyone.

Jim Cox

2 weeks ago

The technicians were prompt and efficient!

Matthew Aubin Cooper

a month ago

Orkin warned us about switching. Terminix quoted us $159.43 to come out and treat our home and property and then have 7 services annually. When the tech showed up to perform the service (nice guy), he started going over the paperwork. They wanted an additional $65 that couldn’t be waived for initial services- as you can see and believe, that was not quoted. So, the technician called his boss and went over the details and the boss was a little rude to the tech explaining that is just the business of it and we would have to cancel the appointment unless we pay. I forewarn anyone looking to use this company, just as Orkin forewarned me- they do not accurately quote and the performed services will be higher than the OTP and online quotes. Sad, but you may want to pay a little more for your services to pay an honest company with better morals. Principal is key in extended business relations.