American Pest Control in Troy-MI, Michigan 48083

American Pest Control

1012 Elmsford Dr, Troy, MI 48083

3.7 (9 reviews)

Overview:
American Pest Control is a pest control service located in Troy, MI. The company specializes in treating various insect issues, although customer experiences with its services are varied.

Services Provided:
Insect control, pest treatment, and coordination for families with children.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (248) 585-2600
Website: https://organicpestcontrolinmichigan.com/

Customer Reviews and Sentiment:
American Pest Control has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 9 reviews.

Positive feedback highlights effective pest control for specific insect issues and commendable customer service in certain cases.

Examples of positive reviews include:
“We had several insect issues, ants etc. They spray our home and have done a good job for us.” – Thane N
“Excellent experience, they took care of my Yellow jacket nest right away.” – Arban Stafa
“Best customer service within 100 miles .. they will continue to have my business.” – Local Larry Media

Some negative feedback emphasizes unprofessionalism, lack of effective treatment, and poor customer service experiences.

Examples of negative reviews include:
“Very unprofessional. Would seek another company as owner is rude and not truthful.” – Pennywise
“I asked if he was going to come indoors to address the bugs… I was told that that is not a service that they provide.” – Judith Shell
“Not sure if this company is still open… haven’t gotten any response at all.” – Sally Tysdale

Review Summary:
Positive Sentiments: Effective insect control, good customer service in some instances, and responsive treatment for specific pests.
Negative Sentiments: Unprofessional behavior from staff, ineffective services, lack of response to inquiries, and delays in communication.

Additional Ratings:
BirdEye: 3.7 stars based on 9 reviews, reflecting similar mixed sentiments.
Total Lead Smart Rating: 5.3/10. This rating considers the high praise from some customers, alongside significant complaints regarding service quality and responsiveness.

Conclusion:
American Pest Control serves as a viable option for pest control in Troy, MI, particularly for those needing targeted insect treatment. However, potential customers should be cautious due to the variability in service quality and customer experiences.

Member Since August 2024

Listing Id 209904

Contact Info

1012 Elmsford Dr, Troy, MI 48083
(248) 585-2600
Lead Smart Rating :
5.3/10.0

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1012 Elmsford Dr, Troy, MI 48083

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Reviews

Pennywise

a month ago

Very unprofessional. Would seek another company as owner is rude and not truthful.

Thane N

a year ago

We had several insect issues, ants etc. They spray our home and have a done a good job for us. They made sure to coordinate with us to avoid our children being around the pesticides. I would recommend them to anyone with an insect issue.

Arban Stafa

2 years ago

Excellent experience, they took care of my Yellow jacket nest right away. thank you!

Judith Shell

3 years ago

I am not sure what services this company provided because after they “treated the exterior of the house,“ we still had bugs crawling into the house. When the service tech came for a second visit and started to spray around the house, I asked if he was going to come indoors to address the bugs that seem to be finding their way through our windows. I was told that that is not a service that they provide. I also asked if he could do something about the flying wasps on our deck but was told that they don’t handle anything that flies. That was a few days ago. Since that time our house has been literally infested with flying, crawling black bugs that appear on the doors and windows. I’m not talking about one or two I’m talking about hundreds. When I called and complained about the results, The manager called me and literally told me to take my business elsewhere! I did!!

Local Larry Media

5 years ago

Best customer service within 100 miles .. used them commercially and wish I have never used anyone else.. they will continue to have my business as long as I am in business

Sally Tysdale

6 years ago

Not sure if this company is still open. I have what I think are stinkbugs. I sent two emails requesting a quote from the website over a week ago and haven’t gotten any response at all. Don’t waste your time.