Critter Control

Overview:
Critter Control is a pest control service located in Tomball, TX, specializing in wildlife removal and pest management solutions. The company focuses on providing effective critter control services for residential and commercial properties.

Services Provided:
– Wildlife inspection
– Trapping and removal of critters
– Sealing entry points
– Communication regarding service progress

Wildlife Control Offered: Yes

Timings: Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (470) 863-6344
Website: https://www.crittercontrol.com/woodlands-wildlife-control?utm_source=gmb&utm_medium=gmb-listing

Customer Reviews and Sentiment:
Critter Control has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 66 reviews.

Positive feedback highlights the company’s communication, efficiency, and knowledgeable staff. Customers praised specific employees, particularly Ashly, for their professionalism and effective pest management.

Examples of positive reviews include:
“Great communication and service!” – Tori McDaniels
“Ashly is very good at what she does. She is courteous and professional.” – Micah Moore
“I am so impressed with how well they did, and no return guests!” – Harris Deno

However, there are significant complaints regarding service delivery, follow-up, and perceived value for money. Many customers expressed frustration over poor communication and unresolved service issues.

Examples of negative reviews include:
“We had a squirrel problem… it wasn’t $2100 worth of work.” – Troy Tunley
“No agent. No traps. No return call. What’s up with this??” – Sunflower Station
“When we called for service… we couldn’t get a call back.” – Sonja Nwabuoku

Review Summary:
Positive Sentiments: Good communication, knowledgeable staff, effective services, friendly professionals.
Negative Sentiments: Poor follow-up, communication issues, dissatisfaction with the value of services provided.

Additional Ratings:
BirdEye: 4.2 stars based on 66 reviews, reflecting similar trends of customer satisfaction but with varying experiences.
Total Lead Smart Rating: 5.5/10, indicating moderate overall satisfaction but highlighting concerns with service reliability and communication issues.

Conclusion:
Critter Control offers a range of wildlife control services in Tomball, TX, with an emphasis on professionalism and customer service. While there are commendations for specific staff members and effective removal techniques, potential customers should be aware of significant complaints about service follow-up and overall communication before deciding to engage their services.