Black Knight Termite and Pest Control in Temecula, California 92592

Black Knight Termite and Pest Control

39433 Colleen Way, Temecula, CA 92592

4.7 (25 reviews)

Overview:
Black Knight Termite and Pest Control, located in Temecula, CA, is a highly-rated pest control service specializing in various pest control solutions, including termite and rodent management. The company boasts a dedicated team known for its reliable and thorough service, serving both residential and commercial clients.

Services Provided:
– Termite control
– Rodent control
– Gopher removal
– Monthly pest control services
– Safe and pet-friendly pest management solutions

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (951) 694-8100
Website: http://www.blackknightpest.com/contact

Customer Reviews and Sentiment:
Black Knight Termite and Pest Control has received positive feedback with an impressive rating of 4.7 stars based on 25 reviews.

Examples of positive reviews include:
“We have been customers of Black Knight for 10+ years! The friendly office staff… really care!” – Shalimar Johnson
“These guys are fantastic. Great communication, kind, helpful, and they really know their stuff.” – Rick Crossley
“Our technician is Juan. We are so happy with his customer service! He is professional, on time and very knowledgeable.” – Alesia Foster

The complaint mentioned issues with office communication, despite the technicians being praised:
“The people in the office… don’t pay much attention to what you are saying.” – Alexzandria Marx

Review Summary:
Positive Sentiments: Exceptional service, strong communication, reliable pest management, professionalism, thoroughness, and knowledgeable technicians.
Negative Sentiments: Occasional lapses in communication from office staff.

Additional Ratings:
BirdEye: 4.7 stars based on 25 reviews, indicating strong customer satisfaction.

Total Lead Smart Rating: 8.5/10
This rating reflects the overall high customer satisfaction, quality of services provided, and the few communication issues reported. The company is well-regarded for its effectiveness and professionalism, making it a reliable choice for pest control needs.

Conclusion:
Black Knight Termite and Pest Control is a reputable option for pest control services in Temecula, CA, well-known for its professionalism and commitment to customer satisfaction. Despite some communication issues from office personnel, the overall sentiment from customers is overwhelmingly positive, suggesting confidence in the quality of service provided.

Member Since August 2024

Listing Id 209616

Contact Info

39433 Colleen Way, Temecula, CA 92592
(951) 694-8100
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

39433 Colleen Way, Temecula, CA 92592

Get Direction

Reviews

Shalimar Johnson

2 months ago

We have been customers of Black Knight for 10+ years! The friendly office staff; managers and techs really make it a Positive experience; especially when it comes to dealing with pest issues! Black Knight was the first & ONLY company we ever had to call because they took care of business and have been ever since! We are so Grateful to have such a reliable company that we can feel confident about because their service speaks for itself and they Really Care! Dwayne does an Incredibly thorough job; has Exceptional communication; takes time; care and goes above & beyond to provide quality service! He is Absolutely professional; respectful and really listens to our needs. We Greatly Appreciate him and Value the Outstanding service Black Knight continues to provide both inside and outside of the office! Thank you very very much to all of you! 🥰

Kathryn Pereyra

6 months ago

I called because we had a Gopher. Black Knight came out to check and give us a quote the same day. Next day they were back to take care of our Gopher in a way that wouldn’t harm our pets and we haven’t seen the Gopher since. They did a one week check up and additional treatment and lefties with a 30 day guarantee. They are very responsive and affordable.

Rick Crossley

7 months ago

These guys are fantastic. Great communication, kind, helpful, and they really know their stuff. Thanks so much!

Tom Haynes

8 months ago

Recently had work done on my patio cover due to termites. The Black Knight team (who also does my monthly pest control) was professional, hard working, considerate, and a joy to work with. Top notch crew with attention to detail. Shout out to Jim, Mark, Jonas, Jason, etc. You guys are great. Very happy with the outcome.

Jeffrey James

10 months ago

They provide a great product and service is A+

Alexzandria Marx

11 months ago

The techs that come out have great service and communication. The people in the office on the other hand don’t pay much attention to what you are saying.

Alesia Foster

a year ago

Our technician is Juan. We are so happy with his customer service! He is professional, on time and very knowledgeable. We would definitely recommend him and Black Knight!

Joe Hadley

2 years ago

Black Knight was great, Gary showed up ahead of schedule calling me to confirm his arrival time. He accomplished the task of removing gophers that were happily destroying my foot lawn in the first attempt. I will be using Black Knight services for any future pest removal needs, I would and have recommended their services to all of my friends.

Candice Steede

2 years ago

Kind, friendly, and knowledgeable staff.

Jim Williams

2 years ago

Started with safe termite treatment. Then they solved my rodent problem in the attic. Now spraying for pests regularly, holding those ankle-biter mosquitoes at bay. This is a quality company that is made up of quality people.