A-1 Exterminators

Overview:
A-1 Exterminators is a pest control service located in Stockton, CA. The company provides a range of pest control solutions aimed at ensuring homes and businesses remain pest-free.

Services Provided:
Pest control, knowledgeable service, customer support, and contract-free service options.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (209) 465-5834
Website: http://www.a-1exterminators.com/

Customer Reviews and Sentiment:
A-1 Exterminators has received mixed reviews from customers:

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback highlights the company’s great customer service and knowledgeable staff. Customers especially appreciated the absence of contracts, which adds flexibility.

Examples of positive reviews include:
“Great customer service and no contract.” – Maryann Garza
“Very knowledgeable and professional.” – John Williams

However, there are notable negative sentiments regarding customer service, particularly one instance where a customer found the staff rude and unhelpful.

The complaint indicated a frustrating experience with a rude staff member on the phone, leading to strong dissatisfaction.

Review Summary:
Positive Sentiments: Great customer service, knowledgeable staff, no contract requirement.
Negative Sentiments: Poor phone etiquette and customer service experience reported by a customer.

Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, indicating a general trend of customer satisfaction, though a significant complaint exists.
Total Lead Smart Rating: 7.0/10, considering the overall positive feedback but noting the serious concern raised over staff behavior.

Conclusion:
A-1 Exterminators appears to provide reliable pest control services in Stockton, CA, with many customers praising their service quality and knowledgeable staff. However, potential clients should be cautious due to reports of unprofessional interactions.