Better Pest Management in Stafford, Texas 77477

Better Pest Management

630 Murphy Rd, Stafford, TX 77477

3.9 (8 reviews)

Overview:
Better Pest Management is a pest control service located in Stafford, TX. With over a decade of service, they specialize in routine pest control, including treatments for common household pests and termite management. Their long-standing presence in the community has garnered various customer experiences, reflecting a mix of satisfaction and concerns.

Services Provided:
– Routine pest control
– Termite treatment
– Extermination of household pests (including rodents and insects)

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (281) 499-9983

Customer Reviews and Sentiment:
The company has received mixed reviews across various platforms, with an overall rating of 3.9 stars based on 8 reviews.

Positive feedback often highlights the responsiveness, professionalism, and caring nature of the technicians.

Examples of positive reviews include:
“Great service, and goes above and beyond every time!” – Janet Alden
“Very professional, courteous, excellent quality of workmanship…” – Kevin Fleming

However, negative reviews indicate dissatisfaction with service reliability and product effectiveness.

One complaint notes, “This company did not honor its contract! I had quarterly treatments and was experiencing pest in between visits.” – Lorraine Joseph
Another reviewer expressed frustration stating, “I saw roaches… after 6 weeks and 4 sprays later I AM still seeing roaches…” – Sheila Shaikh

Review Summary:
Positive Sentiments: Responsive service, professionalism, caring for pets and children, and excellent workmanship.
Negative Sentiments: Issues with contract adherence, product effectiveness, and customer service resolution.

Additional Ratings:
Google Reviews: 3.9 stars based on 8 reviews.
Total Lead Smart Rating: 6.4/10
This rating reflects the overall customer satisfaction, quality of services, and the notable unresolved complaints highlighted in reviews. While the company has a solid base of loyal customers, significant critiques regarding service delivery must be considered.

Conclusion:
Better Pest Management is a viable option for pest control services in Stafford, TX, particularly praised for their responsive and professional staff. However, potential clients should weigh the mixed reviews and past service issues to make an informed decision.

Member Since August 2024

Listing Id 208984

Contact Info

630 Murphy Rd, Stafford, TX 77477
(281) 499-9983
Lead Smart Rating :
6.4/10.0

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Listing location

630 Murphy Rd, Stafford, TX 77477

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Reviews

Janet Alden

a year ago

We have used them for our routine pest control for over 15 years. They are always careful around our pets and children. Great service, and goes above and beyond every time!

Morgan Garlinge

4 years ago

Mark and Billy are great. Very responsive.

Lorraine Joseph

4 years ago

Be aware! This company did not honor its contract! I had quarterly treatments and was experiencing pest in between visits. The contract states they will return without cost to the customer if pest return before the next scheduled visit. I called but salesman refused to return. He actually stated to me that I was the only customer that had a problem and needed to be reserviced.

Kevin Fleming

5 years ago

Mark and Bill have been taking care of our home for over 13 years and I cannot say enough about the level of service they provide. Very professional, courteous, excellent quality of workmanship and good pricing. Would highly recommend them to any new customer.

Sheila Shaikh

8 years ago

This company is the worst company I have ever dealt with in all my years of business. I don’t know what type of fake chemicals they are spraying, bc I called them on march 23rd to spray my office, the next week I still saw roaches. I complained for 6 straight weeks and he sent someone out 4 times and still after all this time I saw 4 roaches in my office this morning. I am beyond furious with the service Ive received from this trash of a company. They need to change the sprays they are using because THEY DONT WORK! 6 weeks, and 4 sprays later I AM still seeing roaches, and the owner has the nerve of saying he’s only giving me 1/2 a refund. Why should I pay the other half when your product NEVER WORKED! Im in the customer service industry and this is NOT how u treat customers. I deserve a full refund as I now have to hire another company to redo the job this useless company never completed.

カールキンキー

9 years ago

Excellent Service – Friendly Technician – Quality work. Would highly recommend. Very reasonably price, on time – totally great experience.

Patrick Scanlon

11 years ago

I love working with this company. They do an awesome job. Ever since I hired them I haven’t seen another mouse in my house. They keep the bugs under control very well. I have also used them for termite treatment and to get rid of a nest of southern yellow jackets. I would recommend Paul and his crew to anyone.