Melvin Wright Pest Control

Overview:
Melvin Wright Pest Control is a family-owned pest control service based in Springfield, MO. The company is known for its effective pest management solutions and customer-centric approach, accommodating both residential and commercial clients with a variety of pest control needs.

Services Provided:
– General pest control
– Heat treatments
– Flea extermination
– Spider control
– 90-day guarantee policy

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (417) 862-8349

Customer Reviews and Sentiment:
Melvin Wright Pest Control has garnered positive feedback from multiple customers, maintaining a rating of 4.5 stars based on 13 reviews.

Positive sentiments highlight responsive service, effective treatments, and fair pricing.

Examples of positive reviews include:
“Great service! Fast and friendly at a very reasonable price… I would definitely recommend these guys!!!!” – Amy Hale
“We were still seeing a few spiders after the exterminator sprayed. After reasonable time… they were very responsive, polite and easy to work with!” – Lexi

However, there are notable complaints regarding communication and treatment effectiveness.

Examples of negative reviews include:
“We had him do the heat treatment… After 3 weeks we seen more bugs. So I call and no answer…” – Steve Diediker
“Called 3 times over course of a week to schedule treatments… I would not have waited on them if they would have told me the same thing the first time I called.” – Jake Reynolds

Review Summary:
Positive Sentiments: Responsive service, effective pest control, fair pricing, and no long-term contracts.
Negative Sentiments: Communication issues and follow-up on treatment effectiveness.

Additional Ratings:
BirdEye: 4.5 stars based on 13 reviews, consistent with positive customer experiences.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall customer satisfaction and quality of service, with recognition of some communication issues noted in certain reviews.

Conclusion:
Melvin Wright Pest Control appears to be a reliable option for pest control services in Springfield, MO, particularly praised for its effective treatments and customer service. However, prospective clients should be aware of some communication challenges and consider them before making a decision.