Command Pest Control

Overview:
Command Pest Control is a pest control service located in Springdale, AR. The company provides pest management solutions to both residential and commercial clients, focusing on effective and environmentally friendly treatments.

Services Provided:
– Pest control for common household pests
– Safe chemical treatments compatible with pets
– Regular inspection and maintenance services

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (800) 468-2847
Website: https://commandpest.com/

Customer Reviews and Sentiment:
Command Pest Control has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 15 reviews.

Positive feedback highlights the professionalism, responsiveness, and safety of the services provided. Customers appreciated the knowledgeable staff and the fact that chemicals used are safe for pets.

Examples of positive reviews include:
“Very nice and knowledgeable.” – Denise Winn
“Shout out to technician Max H who showed respect and professionalism.” – Jim Bullard
“Command Pest Control is the best pest control in my area.” – Lynda Soares

Negative feedback, however, includes claims of unprofessional billing practices and unauthorized service charges, leading to significant customer dissatisfaction.

Examples of negative reviews include:
“Very dishonest business. Charged us at least twice and never sent a bill.” – dillion m
“FRAUD ALERT!! Super dishonest business!!” – Ramin Ahmed

Review Summary:
Positive Sentiments: Knowledgeable staff, safe pest control services, professional behavior, and responsiveness.
Negative Sentiments: Issues with billing transparency and unauthorized service charges, leading to customer complaints.

Additional Ratings:
BirdEye: 4.3 stars based on 15 reviews, reflecting a similar trend of customer satisfaction along with some issues.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints regarding billing practices.

Total Lead Smart Rating: 6.2/10
This rating is based on overall customer satisfaction, the quality of services, and the significant negative feedback regarding billing issues. Though many customers report positive experiences, the unresolved complaints noticeably affect the overall score.

Conclusion:
Command Pest Control appears to offer reliable pest management services in Springdale, AR, noted for their knowledgeable staff and environmentally conscious approaches. However, potential clients should be cautious of the mixed reviews regarding billing practices before making a decision.