Action Pest and Turf

Overview:
Action Pest and Turf is a pest control service located in Springdale, AR. The company specializes in pest management solutions, particularly focusing on termite inspections and lawn care services.

Services Provided:
– Termite inspections
– Lawn care services
– General pest control

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (479) 750-7378
Website: http://www.actionpestandturf.com/

Customer Reviews and Sentiment:
Action Pest and Turf boasts an impressive rating of 4.9 stars based on 156 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and friendliness of technicians, particularly a technician named Frank, who is consistently mentioned for his exceptional service.

Examples of positive reviews include:
“Thorough inspection. Would recommend.” – Todd Clark
“Frank was extremely professional and provided top-notch customer service.” – Jonathan M
“The representative was really friendly and professional.” – K S

On the downside, a customer expressed dissatisfaction regarding lawn care services. They highlighted poor communication when canceling their service, which indicated potential areas for improvement.

Negative sentiment includes:
“I noticed weeds for the first time and that my lawn wasn’t as nice as my neighbors. The receptionist was short with me.” – Tory Erb

Review Summary:
Positive Sentiments: Professional staff, thorough inspections, efficient service, excellent customer service.
Negative Sentiments: Communication issues and dissatisfaction with lawn care service.

Additional Ratings:
Google Reviews: 4.9 stars based on 156 reviews.
Total Lead Smart Rating: 8.5/10. This score reflects the high customer satisfaction shown in reviews but is tempered slightly by the mentioned communication issues in customer service.

Conclusion:
Action Pest and Turf stands out as a reputable option for pest control services in Springdale, AR, particularly for termite inspections. Their dedicated staff and high-quality service garner praise, though they should work on improving customer communication to address concerns effectively.