Overview:
Moxie Pest Control is a pest control service located in Springdale, Arkansas. The company specializes in a range of pest management services to keep homes free from unwanted pests, emphasizing professionalism and thoroughness in their work.
Services Provided:
– Residential pest control
– Ant, spider, and wasp removal
– General pest management
– Customer consultation for pest-related queries
Wildlife Control Offered:
No
Timings:
Monday to Saturday 8 AM to 7 PM
Contact Information:
Phone: (479) 396-4227
Website: https://www.moxieservices.com/locations/bentonville/
Customer Reviews and Sentiment:
Moxie Pest Control has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.8 stars based on 20 reviews.
Positive feedback emphasizes the professionalism, courtesy, and thorough work of the staff. Customers appreciate the prompt service and helpfulness of technicians.
Examples of positive reviews include:
“Terese and William were great! They were both very professional and courteous.” – Suzette Lozano
“Luke and William were so professional, knowledgeable, and thorough.” – Deborah Evans
“Great service! Jahquinn and Teresa did exceptional work in a short time.” – Branton Ross
The negative feedback highlights significant issues with sales tactics and customer service, particularly relating to door-to-door salesmen who have been reported to act unprofessionally.
Examples of negative reviews include:
“This is unacceptable.” – Keith Cremeens
“When I tried to contact Moxie about the incident, I was put on hold for 20 minutes.” – Lauren Nix
“Train your team to be honest.” – Lance Lewsader
Review Summary:
Positive Sentiments: Professionalism, thorough service, courteous staff, prompt response times.
Negative Sentiments: Aggressive door-to-door sales tactics, poor customer service in handling complaints.
Additional Ratings:
BirdEye: 4.8 stars based on 20 reviews, reflecting overall customer satisfaction, but indicating some discontent regarding sales practices.
Total Lead Smart Rating: 7.0/10. This rating considers the high-quality service from many customers juxtaposed with the concerning reports of unprofessional sales practices and customer service issues.
Conclusion:
Moxie Pest Control appears to be a reputable choice for pest management in Springdale, AR, lauded for its thoroughness and professionalism. However, potential customers should consider the mixed reviews related to aggressive sales tactics and the need for improvement in customer service before deciding to engage their services.
Member Since August 2024
Listing Id 208598