Protex Pest Control

Overview:
Protex Pest Control is a pest control service based in Spring, Texas, devoted to providing pest management solutions for both residential and commercial properties.

Services Provided:
Pest control, general pest management, quarterly treatments.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (281) 370-4772

Customer Reviews and Sentiment:
Protex Pest Control has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 6 reviews.

Positive feedback highlights the company’s responsiveness, helpfulness, and effectiveness in pest management. Customers have appreciated the consistent service and timely response.

Examples of positive reviews include:
“We use Protex at our office & I use them for my home! They are very responsive and helpful!” – Renee Moschitto
“I’ve been using them for pest control at our house for over ten years.” – Karie Thornton

However, negative feedback points to issues with customer service and billing practices.

The complaint mentioned “phantom charges” and poor management, leading to significant dissatisfaction.

Review Summary:
Positive Sentiments: Responsive service, effective pest management, consistency over the years.
Negative Sentiments: Poor customer service, unexpected billing issues, and management concerns.

Additional Ratings:
BirdEye: 3.0 stars based on 6 reviews, indicating a significant number of dissatisfied customers.
Total Lead Smart Rating: 4.0
This rating reflects the blend of strong positive sentiments from long-term customers against the severe complaints regarding management and billing practices.

Conclusion:
Protex Pest Control offers reliable pest management services in Spring, TX, with a history of helping both homes and offices. While many customers praise the company’s effectiveness and responsiveness, potential clients should be aware of the mixed reviews and concerns surrounding customer service before making a decision.