James Pest Management

Overview:
James Pest Management is a pest control service located in Spring Hill, TN. With several years of experience, the company aims to provide various pest control solutions to its clients.

Services Provided:
Pest control services, including assessments and treatments, professional pest management, and customer support.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (615) 290-2228
Website: www.jamespestmanagement.com/springhill-tn/?utm_source=local&utm_medium=organic&utm_content=gmb

Customer Reviews and Sentiment:
James Pest Management has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 8 reviews.

Positive feedback highlights the professionalism of specific staff members. Customers have appreciated the attention to detail and courteous service.

Examples of positive reviews include:
“I have used James Pest Management for years! Have always been very professional!” – Rhonda
“Bob from James Reeves checked an issue with pest in my 90-year old mom’s house. He did an excellent job and was very professional.” – Linda Johnson

Negative sentiments reflect dissatisfaction with service quality and customer service responsiveness.

Examples of negative reviews include:
“These guys are the absolute worst. Did a terrible job.” – Joel Blocksom
“Would not call them anymore. They used to be great but they’ve stated they sold the business and it is now difficult to get scheduled.” – Paul Williams

Review Summary:
Positive Sentiments: Professionalism, courteous service, specific staff noted for their expertise and attention.
Negative Sentiments: Inconsistent service quality, issues with scheduling and customer service communication.

Additional Ratings:
Total Lead Smart Rating: 5.5/10
This rating reflects an average customer satisfaction experience, highlighting notable staff performance but also significant complaints about service quality and responsiveness.

Conclusion:
James Pest Management appears to provide quality service in Spring Hill, TN, particularly through standout staff members. However, prospective customers should consider the mixed reviews regarding overall service quality and responsiveness to complaints before making a decision.