Barnes Termite & Pest Control

Overview:
Barnes Termite & Pest Control is a pest control service located in Smyrna, GA. The company specializes in termite and pest control treatments and has been servicing the local community for several years.

Services Provided:
Pest control, termite treatment, property maintenance, and pest prevention.

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (770) 436-5472
Website: nan

Customer Reviews and Sentiment:
Barnes Termite & Pest Control has a rating of 3.8 stars based on 26 reviews.

Positive feedback emphasizes the company’s friendly service, effectiveness in pest control, and reliability. Customers have commended the knowledge and professionalism of the staff.

Examples of positive reviews include:
“I am happy with service I receive and would recommend to others.” – Jamie Post
“Wonderful pest control been using their products for years.” – Dorothy Creech
“Great service. Always on time.” – Kristen Mullinax

On the other hand, some customers have expressed dissatisfaction regarding communication issues and the lack of a repair guarantee for termite services.

The complaint noted a failure in communication and follow-up, leading to negative customer experiences.
Examples of negative reviews include:
“Called 3 times… SHAMEFUL AND Rude to potential customers.” – Ronda Finnell

Review Summary:
Positive Sentiments: Friendly service, effective pest control, professionalism, and knowledgeable staff.
Negative Sentiments: Communication issues, lack of repair guarantees, and inadequate follow-up services.

Additional Ratings:
BirdEye: 3.8 stars based on 26 reviews, reflecting a mix of positive and negative feedback.
Total Lead Smart Rating: 6.4/10. This score is influenced by the generally positive sentiments from many customers, despite the noted communication issues and one negative review that highlights customer service concerns.

Conclusion:
Barnes Termite & Pest Control offers solid pest management solutions with a commendable reputation for customer service in Smyrna, GA. While overall feedback is generally positive, potential clients should be aware of the communication gaps highlighted in some reviews before engaging their services.