Overview:
PURCOR Pest Solutions is a pest control service located in San Diego, CA. The company specializes in various pest control services, including gopher control and general pest management, aiming to provide efficient and customer-focused solutions.
Services Provided:
– Pest control services
– Gopher control
– Bee removal
– General pest management
Wildlife Control Offered:
No
Timings:
Monday to Friday 8 AM to 6 PM
Contact Information:
Phone: (619) 603-0951
Website: www.purcorpest.com
Customer Reviews and Sentiment:
PURCOR Pest Solutions has an impressive rating of 4.9 stars based on 133 reviews, reflecting high customer satisfaction overall.
Positive feedback emphasizes the company’s knowledgeable technicians, great communication, and effective pest control services. Customers particularly highlighted the helpfulness and professionalism of staff members, including the technicians Brandon, Jacob, and Juan.
Examples of positive reviews include:
“Brandon who works for Gopher patrol is a great tech! Always helpful and full of advice on how to deal with our pest control issues.” – Linda Altstatt
“Wonderful service! Always polite and willing to help and solve any issues the first time!” – Richard Westerlund
“Great communication, awesome attitudes, and took care of my home while giving me tips to help avoid pests in the future.” – Mckayla McElfresh
However, there are complaints about communication difficulties and incomplete services. One reviewer expressed frustration over a delayed follow-up on bee removal services, highlighting poor communication from management.
Example of a negative review includes:
“Do NOT use PURCOR Pest Solutions!!! … It’s really difficult to communicate with them.” – Steve_SW Yong
Review Summary:
Positive Sentiments: Knowledgeable technicians, great customer service, effective pest control, helpful advice, and professionalism.
Negative Sentiments: Issues with communication, incomplete services, and delayed follow-up.
Additional Ratings:
BirdEye: 4.9 stars based on 133 reviews, showcasing a high level of customer satisfaction.
Total Lead Smart Rating: 8.2/10. This rating reflects the overall positive feedback on service quality and technician performance, offset by the single complaint regarding service completion and communication issues.
Conclusion:
PURCOR Pest Solutions appears to be a strong choice for pest control services in San Diego, especially noted for their knowledgeable staff and effective solutions. However, potential customers should be aware of reports regarding communication issues and incomplete services that may affect their experience with the company.
Member Since August 2024
Listing Id 207144