Sprague Pest Solutions

Overview:
Sprague Pest Solutions is a pest control service located in Sacramento, CA. The company is focused on providing reliable pest management solutions to both residential and commercial clients in the area.

Services Provided:
– Pest control services
– Professional pest management
– Specialized technician services

Wildlife Control Offered:
No

Timings:
Monday to Friday, 8 AM to 5 PM

Contact Information:
Phone: (916) 292-2612
Website: https://www.spraguepest.com/location/sacramento/

Customer Reviews and Sentiment:
Sprague Pest Solutions has a favorable rating of 4.7 stars based on 13 reviews.

Positive feedback emphasizes the company’s excellent service and the professionalism of their technicians. Customers have particularly praised Robert Brammer and Chris Morris for their expertise and attention to detail.

Examples of positive reviews include:
“Excellent service and we all appreciate our service representative Robert Brammer!” – Janet Daniel
“Jesus Ortiz is an incredible technician!!!! Highly valued member from the Sprague team!!!” – Max

The negative sentiment stems from a single complaint regarding unprofessional driving behavior by a staff member, raising concerns about the company’s overall professionalism.

Examples of negative reviews include:
“Not sure if he just came out of one of the bars/restaurants from drinking but whatever the case, completely unprofessional and dangerous.” – Aaron Brown

Review Summary:
Positive Sentiments: Excellent service, knowledgeable and professional technicians, responsive customer care.
Negative Sentiment: Unprofessional conduct by a staff member in a vehicle incident.

Additional Ratings:
Total Lead Smart Rating: 8.5/10
This rating reflects the overall high customer satisfaction, the positive feedback on service and technician quality, but also accounts for the single negative incident affecting the company’s image.

Conclusion:
Sprague Pest Solutions stands out as a highly rated pest control service in Sacramento, CA, known for its skilled technicians and excellent customer service. However, potential clients should be aware of the isolated issue regarding staff professionalism and consider it when making their decision.