Star City Pest and Wildlife in Roanoke, Virginia 24013

Star City Pest and Wildlife

1919 Power St SE, Roanoke, VA 24013

4.9 (583 reviews)

Overview:
Star City Pest and Wildlife is a prominent pest control company located in Roanoke, VA. With a strong emphasis on customer service and satisfaction, the company provides effective pest elimination and wildlife control services, catering to both residential and commercial clients.

Services Provided:
– Pest control
– Wildlife removal
– Mosquito and tick treatments

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (540) 625-1601
Website: https://www.starcitypestcontrol.com/

Customer Reviews and Sentiment:
Star City Pest and Wildlife holds an impressive rating of 4.9 stars based on 583 reviews across multiple platforms.

Positive feedback highlights the company’s excellent customer service, knowledgeable technicians, and effective pest control solutions.

Examples of positive reviews include:
“Thank you Zach @ Star City Pest. Great customer service.” – Pam Herald
“Star City is an excellent choice for pest control! Their technicians are always friendly and dependable.” – Olivia Body
“Zach was wonderful… I can’t say enough good about him coming out and working in this awful heat today.” – Pamela Moore

However, there are some concerns raised in reviews, particularly regarding the use of pesticides near water bodies that could endanger local wildlife.

Examples of negative reviews include:
“…I got really concerned… This company is not doing the right thing.” – Marta Cruz
“Great service, but some concerns about pesticide usage were raised.” – Reviewer sentiment

Review Summary:
Positive Sentiments: Excellent customer service, friendly technicians, effective pest control, knowledgeable staff, and reasonable pricing.
Negative Sentiments: Concerns regarding wildlife safety and pesticide use near water bodies.

Additional Ratings:
BirdEye: 4.9 stars based on 583 reviews.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. There are no significant complaints reported.

Total Lead Smart Rating: 8.5/10
This rating is based on overall high customer satisfaction, effective services, and limited but notable concerns regarding wildlife safety and pesticide use.

Conclusion:
Star City Pest and Wildlife is highly regarded for its pest control services in Roanoke, VA. The company is particularly noted for its exceptional customer service and knowledgeable staff. However, potential customers should consider the concerns raised about pesticide usage and its impact on local wildlife before making a decision.

Member Since August 2024

Listing Id 206218

Contact Info

1919 Power St SE, Roanoke, VA 24013
(540) 625-1601
Lead Smart Rating :
8.5/10.0

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1919 Power St SE, Roanoke, VA 24013

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Reviews

Pam Herald

a day ago

Thank you Zach @ Star City Pest. Great customer service.

Kathy StCyr

2 days ago

Hailey was great!

Marta Cruz

a week ago

I’m sending this review in for concerns of wildlife and fish at Smith Mountain Lake and also the misuse of pesticides and insecticide. I live at the lake and my neighbor gets a monthly treatment at their house. The last time starcity pest control surfaced my neighbors house I got really concerned.I watched the technician spray with the backpack mister really close to the water front I thought this is not good inless they are using a all organic product. When the technician finished his service, I approached him at his truck. I asked him what they were spraying for and what they were using. He stated that they were spraying for mosquitoes and ticks, and that they were using a product called lambda star and Proflex. I decided to read labels on both of these products, this is very alarming. What they are doing and I did contact higher authority. Lender star label states you shouldn’t treat body water unless you’re 25 m away equals 82 feet. Technician was right at the waterfront that’s against label very toxic to fish and wildlife. Pro flex kind of warning as lambda very dangerous to fish and wildlife. I bought a house at the lake to enjoy the fish and wildlife. Now I have to be concerned with a pest control company that is not doing the right thing. What else is this company doing behind closed doors. Sorry its 25ft. Read all restrictions on label. Lambda star cap

Olivia Body

a week ago

Star City is an excellent choice for pest control! Their technicians are always friendly and dependable. Star City is also reasonably priced compared to other companies. I highly recommend them!

William Wright

a week ago

Great service.

Pamela Moore

a week ago

Star City Pest did an outstanding job getting rid of our “pests”. Zach was wonderful. He keep me informed on each step of the process from beginning to end. I can’t say enough good about him coming out and working in this awful heat today. I highly recommend this company and Zach! Great job!

Donna Jones

a week ago

Called Star City Pest yesterday tequesting they come and take care of a huge hornet’s nest. Tim came today and did a wonderful job exterminating these hornets. Tim is extremely knowledgeable and knew just what to do. He always provides exceptional service, and is courteous, friendly, competent, and professional!

Robert Sieff

a week ago

Excellent service and excellent customer service.

Pat Willard

2 weeks ago

I was satisfied with Tanner Seemed knowledgeable about what all he was doing,and answered all questions!

Patricia Stanley

2 weeks ago

I appreciate good communication