Southwest Exterminators

Overview:
Southwest Exterminators is a pest control service based in Orland Park, IL. They specialize in providing pest management solutions for various pests and offer pet and environmentally friendly treatments.

Services Provided:
– General pest control
– Rodent control
– Wasp nest removal
– Indoor pest treatment
– Free retreatment for persistent issues

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (708) 364-7903

Customer Reviews and Sentiment:
Southwest Exterminators has received a varied range of reviews across multiple platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the company’s polite demeanor, thorough service, and effective pest control methods. Customers have expressed satisfaction with the friendly staff and fair pricing.

Examples of positive reviews include:
“Very Polite, Respectful and Thorough” – Bob Philbin
“Nice people, and great work! Thanks!” – Name S
“They have pet and person friendly mixtures… Friendly service and quality pest control at extremely fair prices.” – Ron Panner

The negative feedback mentioned concerns regarding the use of chemicals during windy conditions, which negatively impacted a customer’s experience.

Example of negative review:
“They sprayed chemicals on me and my partner while we were outside… they continued with no regard to our request.” – Edgar Banuelos

Review Summary:
Positive Sentiments: Polite and respectful service, thorough pest control, environmentally friendly treatments, and reasonable pricing.
Negative Sentiments: Concerns about unsafe spraying practices in unfavorable weather conditions and ineffective treatment for certain pests.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction, quality service, and effective pest control methods, albeit noted issues with a specific incident that slightly detracts from the overall perception.

Conclusion:
Southwest Exterminators appears to be a reliable choice for pest control services in Orland Park, IL, with commendable customer service and effective treatments. However, potential clients should be mindful of the reported incident regarding chemical use during spraying and consider this while making their choice.