Overview:
Bug-Z Termite and Pest Control, located in Omaha, NE, specializes in pest control services with a focus on termite inspections and extermination. The company prides itself on excellent customer service and knowledgeable technicians.
Services Provided:
– Pest control
– Termite inspections
– Extermination services
– Bait station placements
Wildlife Control Offered:
No
Timings:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (402) 991-4005
Website: www.bugzpest.com
Customer Reviews and Sentiment:
Bug-Z Termite and Pest Control has received highly positive feedback across various platforms:
Google Reviews: 4.8 stars based on 46 reviews.
Positive feedback emphasizes the company’s responsiveness, professionalism, and knowledgeable technicians. Customers appreciate the friendly office staff and the overall customer service quality.
Examples of positive reviews include:
“Great group of people to work with and highly recommend.” – John Limbach
“The technician, Dalton, was super helpful and answered all of our questions!” – Grace Hansen
“Very responsive, professional and honest.” – David Offutt
A notable complaint mentioned a significant oversight in a termite inspection, leading to costly repairs for the customer.
Review Summary:
Positive Sentiments: Friendly and professional staff, prompt and thorough service, reasonable pricing.
Negative Sentiments: Issues with inspection thoroughness and unanticipated payment policies.
Additional Ratings:
BirdEye: 4.8 stars based on 46 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): No current rating or complaints; not accredited.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall customer satisfaction and quality of service while acknowledging the serious complaint regarding the termite inspection.
Conclusion:
Bug-Z Termite and Pest Control is regarded as a reliable choice for pest control services in Omaha, NE, known for its exemplary customer service and knowledgeable staff. However, potential clients should consider the serious complaint related to inspection accuracy when making their decision.
Member Since August 2024
Listing Id 203515