Paffy’s Pest Control

Cindy B

5 days ago

I called twice asking about an issue I’ve been having at my home with wasps I spoke with two ladies the first lady I spoke to honestly wasn’t the most friendly person and she made it feel like she was pushing me into a year round program when I told her I was just asking around she was honestly very blunt and pushy and she kept comparing my problems with her own home saying “if I think that’s bad I should see her basement? etc” I believe her name was Barbara. The second young lady was VERY friendly and helpful she went over and beyond explaining the benefits of all their programs to the point even saying if we don’t choose them that we can call with any questions. She was EXTREMELY welcoming. I think her name was Rachael? In the end the wasp nest was removed by my neighbor but the customer service at Paffys was by far the best out of all the places we called especially that young lady ! She was very detailed and polite if we ever need any pest control I’ll definitely choose paffys based on that alone !

Janice Hovan

a month ago

So far so good. Friendly,Courteous, Knowledgeable and all around great service. Very reasonable price.

Ben Hunter

a month ago

They’re just not very experienced and good at getting rid of the bugs. had to stop using them because i was still seeing tons of ants and wasps. edit The account was not under my name. But their reply to the og review just shows how unprofessional they are. No apology just them trying to defend themselves.

Tarek Menesi

a month ago

Amazing service!

Terri H

2 months ago

Made a call on a Monday with a wasp problem and they were there on Thursday. They came to the door to verify the services that I had requested and were courteous and professional.

Marc E.

2 months ago

Best in town! Recommend to many and will continue to do so .

Randy

3 months ago

We went with Paffys because they are family owned, local….but the tie breaker was Rachel in CS who was a flat out Pro. She was very efficient in explaining Paffy’s services etc….. she answered every question in a professional manner…..management should appreciate the talent Rachel brings to the company, sometimes great personnel go unappreciated and noticed Randy Stacy MN

Larisa Netterlund

3 months ago

Great service!

Lance Dolan

4 months ago

EXTREMELY friendly people, but would not hire them to handle bee removal again. The customer service was helpful, the technician was *knowledgeable* and knew exactly what procedure to use after identifying the species of bees… Everything is perfect except this problem: The employee had no protective equipment! He was in a T shirt. I put on a leather jacket and motorcycle helmet and was able to get near the nest, but he couldn’t get close to the nest and was scared/jumpy after being stung at previous customers. I would be too! He was forced to spray his “dust” to kill bees at a far distance with a long-nozzle gun because he had to protect himself. If he had a bee suit, he could have walked right up to the nest (embedded in the wall of my house) and either dug it out or sprayed it point-blank. Consequently, the bee problem is not resolved after 2 visits over 1 week time, after spending $250. If the company would just provide bee suits I expect this would have been solved. They just don’t seem properly equipped to be servicing calls on wasps/hornets/yellowjackets. If they changed this, this would be a 5 star review because they’re all so helpful and knowledgeable, but the fact is they’re not equipped to solve the problem.

Linda

5 months ago

Please do not use Paffys they are useless with bedbugs and mice. 11 months for mice finally they put on new weatherstripping on back door. No more mice but I trapped 168 in the glue traps I paid for. They paid you. You had nothing to do with the mice. Same with bedbugs 11 months your guy spread them about hired Adams and bedbugs gone. Can t find me? Look for bridges MN or Dungarvin. I tell you what I am going to sue the craps out if you…by your jay Clarke saying no bugs it delayed my treatment about a month I am so bit up. I have stage 4 copd. I am not well at all. I have one assistant now has bed bugs too. I cannot have my care takers come in to care for me. So Im on my own. And you lie jay u did not even inspect. You have contract with dungarvin so you say no bugs so you don’t have to treat them save money. Im telling you if it the last thing I do I am suing you for my furniture and for all this waiting to get apt heated up. I am getting bitten up my poor dogs are affected. Say Im not a customer ill post the lawsuit I file i am calling the attorney general the bbb I am going to bury you. 7300 cedar Ave s 206. Richfield can t find. Record. Just like you can t find mice or bedbugs. Dungarvin hired you to come to my apt for bedbugs and jay Clarke came shined his flashlight at wall in bedroom he lifted corner of mattress let it go its a 2 year old temperpedic heavy he asked me how old mattress I told him he then with out looking told me you don’t have bedbugs. I found one nest they then had Adams come they found bugs in sofa and bed and ottoman to now with all this time wasted because jay did not do his job. But it is not in your best interest to find bugs then the cost to treat them last time 3 years ago you treated my apt for 11 months did nothing but spread them around. They had to heat the place up. Adams did it. I had you for mouse infestation your first duty with mice is to plug all holes cracks access..but for 11 month I told your guys the back door needs a weatherstripping daylight shined thru this huge gap. You are freaking useless I am taking u to court. Now say it aint your company that services my building..colony twins used to be bridges MN now dungarvin. You must have no clue bed bugs can make you lose your mind. And for you to claim no bugs without looking. Adams came out two days after and found bugs……hum? I have a new bed cost me 3200.00 i have bb cover on mattress. Bedbugs in mattress. Cover i have 2 just in case.and in my sofa…. You guys are useless