Mountaineer Pest Services in North Augusta, South Carolina 29860

Mountaineer Pest Services

1224 Edgefield Rd, North Augusta, SC 29860

4.4 (688 reviews)

Overview:
Mountaineer Pest Services is a pest control company located in North Augusta, SC. They specialize in a variety of pest management services tailored for both residential and commercial properties.

Services Provided:
– Pest control
– Monthly service plans
– Inspection and treatment for specific pest issues

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (803) 278-1131
Website: http://www.stopmybugs.com/

Customer Reviews and Sentiment:
Mountaineer Pest Services has received primarily positive feedback, with an overall rating of 4.4 stars based on 688 reviews. Customers commend the professionalism, thoroughness, and caring attitude of the staff.

Examples of positive reviews include:
“Ty goes above and beyond to make sure the job is done professionally.” – Jonathan Wright
“They are the most professional, caring, good-hearted people that you will ever deal with in pest services!” – Brittney Ricketson
“Our technician was Jeremy… Very professional, courteous and knowledgeable.” – Debbie Briggs

Negative sentiments highlight concerns regarding pricing and service reliability:
“Way too expensive for what they give you.” – Riley Walker
“Service is down right bad… I’m tired of staff not being reliable.” – S. L.

Review Summary:
Positive Sentiments: Professionalism, thoroughness, understanding customer service, effective pest management.
Negative Sentiments: High pricing, service reliability issues, poor communication on cancellations.

Additional Ratings:
BirdEye: 4.4 stars based on 688 reviews, indicating consistent customer satisfaction with noted concerns.
Total Lead Smart Rating: 7.5/10. This rating reflects overall customer satisfaction, while also acknowledging the pricing concerns and service reliability issues mentioned in some reviews.

Conclusion:
Mountaineer Pest Services is a reputable choice for pest control in North Augusta, SC, known for their professional and caring approach. However, potential customers should be mindful of the pricing and mixed reviews regarding service reliability before making a decision.

Member Since August 2024

Listing Id 202993

Contact Info

1224 Edgefield Rd, North Augusta, SC 29860
(803) 278-1131
Lead Smart Rating :
7.5/10.0

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Listing location

1224 Edgefield Rd, North Augusta, SC 29860

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Reviews

Jonathan Wright

3 weeks ago

I have been using these guys for quite some time and they are excellent. They’ve always been on time and gone out of their way to make me happy and their service technician Ty Heard goes above and beyond to make sure the job is done professionally and that I understand every bit of what is going on. Ty is extremely efficient a pleasure to deal with. Five stars!

Riley Walker

4 months ago

Way too expensive for what they give you. And they make it really difficult to cancel service. You also can’t pay online which makes the service more inconvenient than just doing it yourself.

Brittney Ricketson

4 months ago

First off, if you don’t have pest control and you’re looking for pest control please call Mountaineer Pest Services! It wouldn’t let me write a new review so I’m not sure about Michael the technician anymore but what I do know is… I was worried about paying my bill in full today because honestly do I even need to elaborate on the way things are right now… & instead of treating me like I was a terrible person I was comforted and told not to ever worry about not being able to pay in full & they would always be able to work out some kind of payment plan with me. MPS is very understanding and realize that everything in life is going up except our paychecks. These are the most professional, caring, good-hearted people that you will ever deal with in pest services! I spoke with Courtney today and she made me feel like a person and was so kind and understanding about my situation! I greatly appreciate people & businesses like this because unfortunately it’s not very common anymore. My technician Michael Hill was awesome!!! He was punctual, professional, and all around awesome!!!

S. L.

4 months ago

I have had Mountaineer for a few years. Service WAS good but for the past year it has been horrible! I have total home protection, pay each month however Service is down right bad. Looking for a new company., I’m tired of staff not begin reliable and fulfilling their agreement.

Courtney Cooper. Neal Camens

5 months ago

We use their monthly service plan and they have been great and preventing issues and then coming out for a special trip if the need arises.

R Lazar

6 months ago

I called and canceled services because I moved. Regardless of the conversation they continued services on a property I no longer live at. When I called back to let them know they said I am still responsible and that they will go after my credit. I would suggest finding another pest company with actual integrity.

Debbie Briggs

7 months ago

Our technician was Jeremy. He was our technician when we first moved to Aiken then we were getting other technicians who were not as thorough. I was so happy when I saw he was back treating our house. Very professional, courteous and knowledgeable. Always goes above and beyond to keep his customers happy.

Moses Wilson

10 months ago

Best Pest Control Company of North Augusta, SC

Shonda Patterson

11 months ago

Ty was our service provider and he was very thorough and helpful and professional.

Steven Shearer

11 months ago

Ty was our service provider. He went above and beyond. He checked everything and sprayed everything we asked for. My husband works from home and he was able to preform the services quickly and efficiently without making a ton of noises. Even my dogs were happy. Definitely recommend. 5 star!