Arrow Termite and Pest Control – Monroe in Monroe-LA, Louisiana 71203

Arrow Termite and Pest Control – Monroe

107 Lincoln Rd, Monroe, LA 71203

4.6 (13 reviews)

Overview:
Arrow Termite and Pest Control is a pest control service located in Monroe, LA. The company specializes in termite and pest management, providing effective solutions tailored to customers’ needs.

Services Provided:
Pest control, termite control, environmentally friendly options, thorough inspections, detailed and personalized service.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (318) 387-1144
Website: https://www.arrowtermiteandpestcontrol.com/locations/pest-control-monroe/

Customer Reviews and Sentiment:
Arrow Termite and Pest Control has received positive feedback with an average rating of 4.6 stars based on 13 reviews.

Positive sentiments highlight the professionalism, knowledge, and thoroughness of the technicians. Customers expressed appreciation for the detailed explanations and friendly service.

Examples of positive reviews include:
“Very knowledgeable and did an excellent job.” – Geraldine Cade
“My technician was Jerome. He’s awesome!! Explained everything in detail.” – Deborah Nemitz
“Very friendly customer service while setting up with Samantha Sanchez.” – Cassie B

The negative sentiment stems from a single complaint regarding unreliable scheduling and poor customer service.

Examples of negative reviews include:
“Unreliable and bad customer service.” – Daniel LeBlanc

Review Summary:
Positive Sentiments: Professional technicians, thorough service, friendly customer support, excellent communication, detailed explanations.
Negative Sentiments: Issues with reliability and scheduling, inadequate customer service response.

Additional Ratings:
Google Reviews: 4.6 stars based on 13 reviews.
Total Lead Smart Rating: 7.8/10

Conclusion:
Arrow Termite and Pest Control stands out for its dedicated and professional service in Monroe, LA. While most reviews are very positive, potential clients should consider the isolated negative feedback regarding scheduling issues. Overall, they appear to be a strong option for pest control needs in the area.

Member Since August 2024

Listing Id 201762

Contact Info

107 Lincoln Rd, Monroe, LA 71203
(318) 387-1144
Lead Smart Rating :
7.8/10.0

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Listing location

107 Lincoln Rd, Monroe, LA 71203

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Reviews

Geraldine Cade

a month ago

Very knowledgeable and did an excellent j0b.

Opal Wilson

a month ago

David Carter was courteous, friendly, and professional. Thank you!

Deborah Nemitz

a month ago

My technician was Jerome. He’s been here a few times so far and is awesome!! Explained everything in detail. He was personable, professional, and respectful. Great job!!

Fred Burbank

a month ago

Great job! Attention to detail

Carolyn Hargrove

a month ago

Very professional on time and most of all listen to my requests where I needed him to spray the most.

Cassie B

a month ago

Very friendly customer service while setting up with Samantha Sanchez. She went over all my options and wasn’t pushy like many companies today. When I mentioned cost, she completely understood and went in depth on everything from cheapest to most expensive. The tech that came out for the service was Timothy Kirby and he was also very nice and informational, I hope he’s the one to always come for my treatments. 10/10 recommend

Dawn Wilder

a month ago

David Carter is very pleasant and easy to talk to. He did a very thorough job.!!

Jed Coronacion

a month ago

Tony is awesome guy. Patience, professional, down to earth and highly knowledgable, knows in and out of his job.

Daniel LeBlanc

2 months ago

Unreliable and bad customer service. Morning of the tech calls me while I’m working and expects me to pick up. Goes to voicemail. Decides to no-show the appointment without checking to see if anyone is home for an outside-only appointment (there was). Normal reaction should have been to ring the doorbell. Their system automatically reschedules me twice on days that don’t work for me and I have to call to cancel the first because we’re out of town and reschedule the second. Finally get another day that works and I call the morning of to give the tech instructions on which gate to use…then get another no-show. Turns out the secretary booked the wrong day in their calendar (was standing in front of mine to write down the appointment as I made it). Earlier that morning the other secretary “didn’t notice” their calendar had me the following week when I called. She tells me a supervisor will call me back shortly but never does.

Mike Cohn

9 months ago

Very professional.