Mid-South Pest & Termite

Overview:
Mid-South Pest & Termite is a pest control service located in Memphis, TN. The company is known for providing effective pest management solutions to residential and commercial clients in the area.

Services Provided:
– General pest control
– Termite control
– Inspections
– Treatment plans
– Customer education on pest prevention

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (901) 386-9222
Website: www.midsouthbug.com

Customer Reviews and Sentiment:
Mid-South Pest & Termite has garnered positive feedback overall, with a rating of 4.6 stars based on 95 reviews.

Positive sentiments highlight the professionalism, thoroughness, and courtesy of the technicians. Customers have praised the company for having knowledgeable staff who explain procedures well and are attentive to client needs.

Examples of positive reviews include:
“Marcus is an excellent technician. He is very thorough and pays close attention to detail.” – John Ross
“We were VERY happy with our technician, LaMarcus. He was knowledgeable… nice, courteous and professional.” – Brenda Morris
“Gatlin knows his job very well and I trust him in completing it with competence.” – Janice Vanderhaar

However, some negative sentiments have also been noted, particularly regarding missed appointments and lack of thoroughness in service.

Examples of negative reviews include:
“He only did the outside. Did not knock to come in to do service.” – Rusty Sorrels
“No call no shows and too lazy to check all the areas required… What a waste and inconvenience.” – Colleen Thompson

Review Summary:
Positive Sentiments: Professional and courteous technicians, thorough service, effective communication, knowledge in pest management.
Negative Sentiments: Issues with service completeness, missed appointments, and communication gaps.

Additional Ratings:
BirdEye: 4.6 stars based on 95 reviews, indicating strong overall customer satisfaction.
Total Lead Smart Rating: 7.2/10. This rating reflects the high level of satisfaction as noted by most customers, tempered by the reports of missed services and communication issues.

Conclusion:
Mid-South Pest & Termite appears to be a solid choice for pest management in Memphis, TN, particularly recognized for their knowledgeable staff and effective treatments. Nonetheless, prospective clients should consider the occasional negative feedback regarding service consistency and appointment reliability before deciding to use their services.