Terminix Corporate

Holli Turner

3 weeks ago

Terrible experience. No shows. No one calls you back including management. Incompetent service when they do show up Customer service unable to help but the money keeps coming out.

Cindy Entenza

3 weeks ago

Worst Experience EVER! Its beyond ridiculous still waiting for my account to be refunded, was promised this back in May 21 when a manager FINIALLY CALLED ME BACK after 3 and half weeks of back to back calls requesting a call back. Then promised a refund to MY CARD not account due to I NEVER got the correct provided services showing video footage of what their techs did and did not do. Then when no refund comes after waiting 1-2 weeks like the guy proclaiming he was a manager (John) come to find out there is no manager name John (Go figure) that the company never pushed the refund through. So he claims he expedited it one week later it’s refunded to my account with terminix again (Go figure) after specifying not my account with them but should have been to my BANK ACCT. Then it’s oh I’m sorry manager will contact u 24-48 hrs no phone call lol 😂 ridiculous so I explained as nicely as possible, if my account doesn’t show in the next 48hrs my refund my attorney office will contact them and we will begin the lawsuit not only over the refund but falsely advertising and misleading information that not only do I have in text message and email along with video footage. By fair worst experience! Now I have already contacted my attorney and all that is left is to get the ball going. I don’t need a auto message saying email you guys because been there done that and you guys still failed! Save yourself the headache! Don’t do business with them. Please just don’t look at all the negative reviews vs positive and it’s self explained. Sincerely a customer that will NEVER DO BUSINESS WITH YOU AGAIN

Gina G

3 weeks ago

I have been using multiple services for years. I call to ask if I have to pay extra because someone just sprayed and there are tons of spiders. I am on hold FOREVER to get a yes or no?

Monica Tabor

a month ago

This is the worst company ever. Don’t use them – you will regret it. They’re expensive & don’t do what they say they will. Then you can’t get anyone to respond to even they say you will be contacted. They claim to have a corporate office but they don’t. Seriously- don’t use them.

Tiffany B

a month ago

I have been dealing with this company since January. They claim to have wildlife removal services but they don’t actually remove anything. They ask you (the customer) for Doritos to set the bait that does not work. They charge you 4K just to look around to tell you they don’t see anything but Racoon poop. They tell you, they’re financing you but don’t provide any paperwork. LENNOX my sales rep never provided me with any paperwork when I attempted to call him my calls were never returned. I have been hung up on 10 plus times by customer service. The customer service reps lie and say they’ll put in a request for a manager to call back but no manager EVER calls back. And when you call back nobody can see a note that was told by the previous rep was put in. You CANNOT reach a live manager to escalate a call which is TERRIBLE customer service. This company is not truthful and gives the WORST service ever. Do not do business with this terrible company they do not remove Raccons as they say they do. They don’t even know how to bait to catch them. WORST MISTAKE of my life contacting this company. They just want to take your money. Oh, I still have Raccoons disturbing my sleep for 6 months since I hired this company. Now I have to pay more money to hire someone that actually knows what their doing. They really need to remove this service because it’s a complete RIPOFF!!!

Ryne Johnston

a month ago

Please don’t use this company. They are no good and they are very expensive. I have complained about our service for the last week. There is no one to talk to that will help u get the problem resolved. If u try to call Coperate there is no one to answer your call and u are cut off.

kim l

a month ago

Most incompetent business I ever dealt with. Stay clear of these people!!! I have reached to your so called customer service and reached out to the CEO in Memphis via LinkedIn with no response. Your pathetic service starts at the CEO and has clearly trickled down. I do not understand how you stay in business based on all the 1 star reviews.

Marc Roberts

2 months ago

Don’t use this company, they are horrible, don’t show up, can’t speak with a supervisor

Justus Lockerbie

2 months ago

Will not return calls when they say they will. Have to call 4 times to get an appointment scheduled. Salesperson did not make it clear that it was a year contract billed monthly from what I was expecting as a quarterly billing. Update, emailed them and still no response a week later.

Tina Arocho

2 months ago

As a new customer I’m having the worse experience!! I missed work twice for them no come out No show No Call ! Going back and forth with customer service , cancellation dept . The branch manager hasn’t called , emailed or text regarding my complaints. They say one thing one day and the next it’s a whole new story . No number to contact corporate or email . Every number you call goes directly to the same office . I’m completely down with this company. Just want my collection and refund . I truly hope someone from corporate sets up . This isn’t RIGHT !!