Del Valle Termite & Pest Control

Overview:
Del Valle Termite & Pest Control is a pest control service based in McAllen, TX. The company specializes in providing pest management solutions for various types of pests, including termites, ants, spiders, and rodents.

Services Provided:
Pest control for termites, ants, spiders, roaches, and rodents; thorough inspections and repeat services if necessary.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (956) 433-3348
Website: http://www.delvallepestcontrol.com/

Customer Reviews and Sentiment:
Del Valle Termite & Pest Control has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.7 stars based on 91 reviews.

Positive feedback highlights the company’s professionalism, thorough service, and customer satisfaction over the years.

Examples of positive reviews include:
“Jassim was great, the service for termites was very thorough.” – Matt Foerster
“I’m pretty satisfied with their service so far; they always come back and repeat the service.” – TIGER n Werita Flores
“I’ve been using their services for a few years now, never disappoints me.” – jglz15

However, several complaints point to dissatisfaction with the effectiveness of their pest control products and poor service response times.

Examples of negative reviews include:
“The product they use is just not effective to take care of the problem even after several attempts.” – Proverbs 31
“Paid over 400 dollars, caught only one rat… never again!” – Sylvia Mendez
“Very bad service, can’t get a response from anyone at this place.” – Pedro

Review Summary:
Positive sentiments: Professional service, thorough inspections, customer satisfaction, willingness to return for repeat services.
Negative sentiments: Issues with product effectiveness, poor communication and follow-up service.

Additional Ratings:
BirdEye: 4.7 stars based on 91 reviews, confirming a general trend of positive customer experiences despite some notable frustrations.
Better Business Bureau (BBB): The business has a profile but is not accredited and does not show a BBB rating. There have been several customer complaints regarding service effectiveness and responsiveness.

Total Lead Smart Rating: 6.5/10
This rating reflects a generally positive sentiment based on the reviews, with noted concerns about product effectiveness and customer service issues impacting the overall perception of the company.

Conclusion:
Del Valle Termite & Pest Control in McAllen, TX, appears to be a competent choice for pest management, known for its professionalism and thorough approach. However, potential customers should consider the mixed reviews regarding service effectiveness and communication when making their decision.