Gafford Pest Control in Lubbock, Texas 79407

Gafford Pest Control

4121 Frankford Ave, Lubbock, TX 79407

4.4 (29 reviews)

Overview:
Gafford Pest Control is a pest control service located in Lubbock, TX. The company specializes in various pest management solutions and is recognized for its professionalism and customer service.

Services Provided:
Pest control, termite treatment, responsive customer service.

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (806) 792-4292
Website: www.gaffordpest.com

Customer Reviews and Sentiment:
Gafford Pest Control has an overall rating of 4.4 stars based on 29 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, and the thoroughness of their services. Customers appreciate the quality of technician interactions and the customer service provided.

Examples of positive reviews include:
“Had the pleasure of meeting Jeremy today and I have to say he is one of the most professional and insightful technicians…” – Derrick Harvey
“Responsive, and professional” – Mia Parton
“Always professional, always on time, and the best part – not a bug in site.” – Christena Stephens

Negative feedback addresses issues with service effectiveness and driver behavior, which raises concerns about the company’s overall operational standards.

Examples of negative reviews include:
“I have no issues with their services, it’s their drivers!!” – Rachel Alonzo
“They came out and sprayed, and it’s like they spray water.” – Starrla Goins

Review Summary:
Positive Sentiments: Professional technicians, responsive customer service, thorough pest management.
Negative Sentiments: Issues with service effectiveness in certain cases and driver behavior concerns.

Additional Ratings:
BirdEye: 4.4 stars based on 29 reviews, which aligns with the overall customer satisfaction.
Total Lead Smart Rating: 7.0

Conclusion:
Gafford Pest Control offers reliable pest management services in Lubbock, TX, with many customers praising their professionalism and effective pest control measures. However, potential clients should be mindful of the mixed reviews regarding service effectiveness and driver behavior before making a decision.

Member Since August 2024

Listing Id 200060

Contact Info

4121 Frankford Ave, Lubbock, TX 79407
(806) 792-4292
Lead Smart Rating :
7.0/10.0

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4121 Frankford Ave, Lubbock, TX 79407

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Reviews

Derrick Harvey

2 months ago

Had the pleasure of meeting Jeremy today and I have to say he is one of the most professional and insightful technicians in any industry ive dealt with. Smiled whole time, replied yes, no sir and understands the importance of repeat customers. He takes pride at being good at anything he does. They dont pay me to think but I think he has management potential written all over him. Im hope they take care of this guy and make sure he has what he needs in order to stick around.

Mia Parton

4 months ago

Responsive, and professional

Rachel Alonzo

9 months ago

I have no issues with their services, it’s their drivers!! They cut people off on the roads and not using signals to let the other drivers know! Also have caught one texting while driving. Maybe the company needs to make their drivers take defensive driving courses.

Christena Stephens (Troublemaker)

a year ago

A friend recommended Gafford Pest Control long ago. Love their customer service. They are always professional, always on time, and the best part – not a bug in site.

Dennis Casey

a year ago

I’ve been using them for years.

Starrla Goins

a year ago

I live at an apartment complex that uses this particular company. They came out and sprayed, and it’s like they spray water. I had more luck catching the german cockroaches with sticky pads than they did with spraying. The apt complex only has them come out every 3 months. So that doesn’t help with anything. The came out yesterday, and the gentleman that came is their termite tech, and he appeared to spray really well. Idk what he sprayed, but now those bugs are out everywhere! He did leave me some sticky pads and put some gel in my outlets. The apt complex is supposed to have them come out and do a “clean out” which is not what this apt needs. It needs to be fumigated. The issue with that is that there are 3 other apts connected to this building. So they would need to fumigate all 4 apartments in order to do anything.

Jason Manzanares

a year ago

Great service!

Anthony Thomas

2 years ago

IM A PEST CONTROL TECHNICIAN AT GAFFORD PEST CONTROL 9YRS 4-MONTHS IN COUNTING!!!

Sandy

2 years ago

A whole lot of work, but… so we’ll worth it!!!

Bobby Duran

2 years ago

They are very thorough and always available. They actually answer the phones which is more than I can say for other businesses.