Horizon Pest Control

Overview:
Horizon Pest Control is a pest control service located in Louisville, KY. The company aims to provide professional pest management solutions to address various pest issues in residential and commercial properties.

Services Provided:
Pest control services, customer support, problem consultation

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (502) 503-5657

Customer Reviews and Sentiment:
Horizon Pest Control has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.3 stars based on 4 reviews.

Positive feedback highlights the company’s knowledgeable staff, prompt service, and thorough customer support.

Examples of positive reviews include:
“Great service, the guy explained everything and was knowledgeable.” – Jay Pennington
“The lady who answered the phone answered all of my questions thoroughly and she was beyond nice!” – Miranda Bates

The negative sentiments focus on communication issues and feelings of neglect:
“Poor communication – Left me feeling like they would take care of me whenever they could get around to it.” – Kenneth McMasters

Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, excellent customer support.
Negative Sentiments: Issues with communication, feelings of neglect regarding service attention.

Additional Ratings:
BirdEye: 4.3 stars based on 4 reviews, reflecting a generally positive trend with a few concerns.

Total Lead Smart Rating: 7.0
This rating is based on overall customer satisfaction, quality of services, and feedback highlighting strong service combined with communication issues.

Conclusion:
Horizon Pest Control appears to be a reliable option for pest control services in Louisville, KY. Customers have praised the knowledgeable staff and prompt service but should be aware of the communication concerns noted by some.