Superior Termite & Pest Control

Overview:
Superior Termite & Pest Control is a well-regarded pest control service located in Jonesboro, Arkansas. With a solid reputation built over several years, the company focuses on providing effective pest management solutions, ensuring customer satisfaction with their reliable services.

Services Provided:
– Termite inspections and treatments
– Pest control for various insects and rodents
– Preventive pest control services

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (870) 933-6633
Website: https://thesuperiorpestcontrol.com/

Customer Reviews and Sentiment:
Superior Termite & Pest Control has received highly positive reviews across various platforms:

Google Reviews: 4.6 stars based on 91 reviews.

Positive feedback emphasizes the company’s friendly staff, reliability, and effective services. Many customers appreciate their long-standing relationships with the company and their consistent quality of work.

Examples of positive reviews include:
“Another year has passed and another great job did by Superior Termite & Pest Control.” – Big Al 55
“I have used them for years and never had an issue. Everyone is always super nice and friendly.” – The Cline Family
“Extremely reliable company, staff very friendly and prompt.” – Jennifer Johnson

However, there have been some negative sentiments expressed as well, primarily focused on customer service issues related to ownership.

Example of a negative review:
“Horrible owner.” – Michael O’Harris

Review Summary:
Positive Sentiments: Friendly and prompt service, reliability, commitment to quality, and effective pest management.
Negative Sentiments: Some complaints regarding ownership and customer service issues.

Additional Ratings:
BirdEye: 4.6 stars based on 91 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; the BBB rating is NR (No Rating). No significant complaints reported in the last three years.
Total Lead Smart Rating: 8.5/10
This rating reflects the overall strong positive sentiment, customer loyalty, and effectiveness of the services provided, tempered slightly by the identified customer service issue.

Conclusion:
Superior Termite & Pest Control stands out as a reliable pest control service in Jonesboro, AR, praised for their friendly and prompt service and effective pest management solutions. Potential customers can feel confident in their choice, but should remain aware of the noted concerns regarding ownership and customer service.