Elite Pest Control in Henderson-NV, Nevada 89074

Elite Pest Control

2520 St Rose Pkwy #106, Henderson, NV 89074

4 (8 reviews)

Overview:
Elite Pest Control is a family-owned pest control service based in Henderson, NV. The company offers a range of pest management solutions with a focus on customer satisfaction, providing services tailored to individual needs over the span of many years.

Services Provided:
– General pest control
– Bee removal
– Rodent control
– Customized treatment plans
– Residential pest management

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (702) 547-5298
Website: www.elitepestcontrolnv.com

Customer Reviews and Sentiment:
Elite Pest Control has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the company’s responsiveness, thoroughness, and excellent customer support. Customers have praised the knowledge and friendliness of the technicians.

Examples of positive reviews include:
“This company was wonderful from beginning to end! They exceeded every expectation I had.” – B Graf
“We have been using Elite Pest Control for over 10 years and their customer service is top notch!” – Rachel Bell

The negative sentiment includes issues related to reliability and customer service follow-up.

Examples of negative reviews include:
“Scheduled appointment… they cancelled… definitely unreliable.” – jason malcom
“They don’t care if customer has paid or not.” – Vivek Sah

Review Summary:
Positive Sentiments: Effective pest management, responsive customer service, knowledgeable staff, tailored solutions.
Negative Sentiments: Issues with appointment reliability, lack of follow-up service.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, indicating similar trends in customer satisfaction.
Total Lead Smart Rating: 7.0/10. This rating reflects the overall customer satisfaction despite some issues with service reliability and follow-up complaints. The strong positive sentiments from several long-term customers contribute to a favorable impression.

Conclusion:
Elite Pest Control appears to be a reliable choice for pest management in Henderson, NV, with a strong reputation for customer service and effective solutions. However, potential customers should take note of the mixed reviews regarding reliability and ensure they communicate their needs clearly to avoid any service issues.

Member Since August 2024

Listing Id 196324

Contact Info

2520 St Rose Pkwy #106, Henderson, NV 89074
(702) 547-5298
Lead Smart Rating :
7.0/10.0

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Listing location

2520 St Rose Pkwy #106, Henderson, NV 89074

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Reviews

B Graf

3 years ago

This company was wonderful from beginning to end! They were knowledgeable, responsible, thorough, and comforting through a difficult experience. From Crystal in the front office – highly efficient, effective, and kind – to Nolan, who helped and informed me throughout the process to Justin, who expertly fixed the remaining issues, this team exceeded every expectation I had. When we hit a snag or two, they went above & beyond to ensure a very successful conclusion. I highly recommend this company for their excellent service and great & caring support.

Vivek Sah

4 years ago

Super bad service and lackadaisical attitude. They dont care if customer has paid or not. They dont bother to follow up by phone on accounts pending, and when I said it’s their payment, they said it’s your service. And then I told them I will switch, and they said ok. Wonderful sales and customer service model.

Rachel Bell

4 years ago

We have been using Elite Pest Control for over 10 years and they are wonderful. They are very understanding about scheduling, will do as much or as little as you wish (we don’t like to spray a lot out back – I like the good bugs 🙂), and their customer service is top notch!! …

Wendy Washington

5 years ago

Great customer service and we are pest free!

jason malcom

5 years ago

Scheduled appointment friday they cancelled, rescheduled for sunday nobody called or showed up. definitely unreliable.

Rhett Marek

6 years ago

Highly recommend this company to keep your home critter free. We have been using elite pest control for 2 years and they have never let us down. Same day calls, rat traps, swarm of bees, you name it and we have frantically called! Super happy with their service techs and wonderful customer service.

Kelli Jager

7 years ago

We moved from California and were nervous about the pest problems Las Vegas was known for. We were referred to Elite Pest Control with high recommendations. So we tried them out and have become loyal customers! Whenever we call the office, the secretaries are so kind and helpful! Our technician, Jacob is so friendly, he gets the job done and does whatever possible to make sure ALL pests stay out of our home! He eliminated our roof rat problem from when we first moved here. We are so grateful for Elite keeping our home PEST FREE!

Angela Roylance

7 years ago

I’ve been using Elite for years. Just recently I had a problem with a swarm of bees in my back yard. I called the office and they had someone come right out and take care of it. In October my kids left out back sliding door open and a tarantula made its way into the house! I called Elite and the OWNER came right over and caught it and took it out to release it into the desert. Now that’s customer service! I love that this company is family owned and if you ever have a problem you can talk to the owner. I highly recommend Elite Pest Control.