Catseye Pest Control – Hartford, CT

Overview:
Catseye Pest Control is a reputable pest control service based in Hartford, CT. The company primarily focuses on addressing various pest issues, including rodents and insects, offering comprehensive pest management solutions to both residential and commercial clients.

Services Provided:
– Pest control
– Mice mitigation
– Hornet removal
– Comprehensive pest management

Wildlife Control Offered:
Yes

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (860) 288-7200
Website: www.catseyepest.com

Customer Reviews and Sentiment:
Catseye Pest Control has received a mix of positive and negative feedback across various platforms:

Google Reviews: 4.7 stars based on 251 reviews.

Positive reviews highlight the punctuality, thoroughness, and professionalism of the staff:
“Very professional. I feel confident that they are getting the critters out of my attic.” – Eileen Boyle
“Your services are top notch and appreciate the help..especially for our hornet problem.” – Melissa Dinger
“Quality work from professional people.” – Christopher Hogan

Conversely, some customers expressed dissatisfaction regarding scheduling and service execution:
“I had to call to confirm the second weekly visit was scheduled, and the third visit was missed entirely.” – Thomas Rein
“A dead mouse was left in plain sight in our basement… This company did not even look to try to find out where they were coming in.” – Jessica ONeill
“Two months and waiting for them to complete the job…getting very difficult to contact.” – Jeff Crouse

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, quick response, thorough clean-up, effective pest management.
Negative Sentiments: Issues with scheduling and follow-up services, customer service difficulties, and incomplete job execution.

Additional Ratings:
BirdEye: 4.7 stars based on 251 reviews, maintaining a similar trend of customer satisfaction with noted service issues.
Total Lead Smart Rating: 7.5/10
This rating reflects overall customer satisfaction, highlighting strong service quality but also acknowledging issues with communication and scheduling, as indicated by some negative reviews.

Conclusion:
Catseye Pest Control appears to be a solid choice for pest management services in Hartford, CT, particularly noted for their professionalism and effective solutions. However, potential customers should consider the mixed reviews and scheduling challenges reported before making their decision.