Terminix

Overview:
Terminix is a pest control service provider located in Fayetteville, AR. The company has been operating in the area, offering a range of pest management solutions for residential and commercial clients.

Services Provided:
– General pest control
– Ant removal
– Rodent control
– Bedbug treatment
– Preventive treatments

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (479) 203-5698
Website: https://www.terminix.com/exterminators/ar/fayetteville-2670/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=fayetteville

Customer Reviews and Sentiment:
Terminix has received a mix of feedback with a Google Reviews rating of 4.6 stars based on 485 reviews.

Positive feedback praises the company’s reliable services and effective pest control, highlighting good communication and professional staff.

Examples of positive reviews include:
“Logan was great… it’s been a week and we have not seen any new activity.” – Jennifer R Knoke
“We have always been with Terminix and they have never disappointed us.” – Johnny Williams
“Always excellent service, professional, always looking out for my storage facility and needs.” – Elizabeth Crowder

On the downside, several customers reported issues with communication, unprofessionalism from local staff, and dissatisfaction with bedbug treatments, indicating that some services did not meet their expectations.

Example of a negative review:
“The local office is incompetent. They were supposed to spray inside my house… I canceled the service.” – Carroll Bentley

Review Summary:
Positive Sentiments: Reliable service, effective pest control, professional staff, good communication.
Negative Sentiments: Poor local office support, issues with scheduling and service execution, especially with bedbug treatments.

Additional Ratings:
BirdEye: 4.6 stars based on 485 reviews, reflecting a similar trend of customer satisfaction with some issues noted.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints about service quality and communication issues.

Total Lead Smart Rating: 6.5/10
This rating is derived from the overall customer satisfaction, quality of services, and the notable complaints regarding communication and service fulfillment. While many customers express satisfaction with the services provided, the recurring issues can lead to potential concerns for new clients.

Conclusion:
Terminix in Fayetteville, AR, offers a range of pest control services with generally positive feedback regarding their effectiveness and professionalism. However, potential customers should consider the mixed reviews concerning local office support and service reliability before making a commitment.