Terminix

Overview:
Terminix is a pest control service provider located in South El Monte, CA. The company specializes in a range of pest management solutions, focusing on maintaining a pest-free environment for residential and commercial clients.

Services Provided:
– Pest control for homes and businesses
– Continuous pest monitoring and treatment
– Customer follow-up and support
– Flexible scheduling and communication

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (323) 869-5239
Website: https://www.terminix.com/exterminators/ca/south-el-monte-2358/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=south-el-monte

Customer Reviews and Sentiment:
Terminix has received positive reviews across various platforms, accumulating a rating of 4.7 stars based on 89 reviews.

Examples of positive reviews include:
“Excellent service from Martin, maintains continuous and dedicated service, Pest free.” – Adrian Romero
“Excellent customer service, timely, and wonderful to communicate with.” – Brynne Filer
“Jose is always kind and courteous! He is persistent about making the customer happy.” – Arcadia Episcopal Preschool

Negative sentiments are predominantly related to miscommunication and unsatisfactory customer service experiences:
“Heat treated then spray then reheated and bugs persist.” – thomas kim
“There were ants in my house… The entire experience sucks.” – Eddie Wang

Review Summary:
Positive Sentiments: Excellent customer service, timely interventions, effective pest control, and good communication with clients.
Negative Sentiments: Issues with scheduling, communication errors, and insufficient follow-up in some instances.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction based on positive feedback regarding service quality and responsiveness, though it accounts for recent complaints involving customer service issues.

Conclusion:
Terminix offers solid pest control services in South El Monte, CA, characterized by high customer satisfaction and effective solutions. While most reviews are positive, potential customers should remain aware of some reported communication issues and service inconsistencies before making a decision.