Scotty’s Pest Control

Overview:
Scotty’s Pest Control is a reputable pest control service located in Decatur, IL. The company specializes in providing comprehensive pest management solutions, focusing on residential properties to eliminate insects and rodents effectively.

Services Provided:
– Pest inspection and assessment
– Insect and rodent extermination
– Yearly pest treatment plans
– Customer education on pest prevention

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 6 PM
Closed on: Saturday and Sunday

Contact Information:
Phone: (217) 422-9372
Website: https://crawlerkiller.com/

Customer Reviews and Sentiment:
Scotty’s Pest Control has received positive feedback across various platforms with a rating of 4.8 stars based on 81 reviews.

Positive sentiments highlight the company’s thorough and knowledgeable service, great pricing, and excellent customer service. Examples of positive reviews include:
“Paid for terminix a year ago… Scotty’s did a much more thorough job for half the price and guarantees it for 10 years.” – Cheryl Ruble
“I have Scotty’s come out every spring. They are professional, knowledgeable, and reasonably priced.” – JULIE THOMAS
“This team was very efficient and professional… very helpful.” – Peg Allgeier

However, there are also some concerns, primarily regarding communication issues. A noteworthy complaint mentions difficulties in contact, although the service eventually improved:
“I don’t think they’re in business anymore… just an online contact to leave your info… I eventually received a call… and they did an excellent job.” – Jerry Davis

Review Summary:
Positive Sentiments: High-quality service, thoroughness, professionalism, great customer service, and reasonable pricing.
Negative Sentiments: Communication issues and difficulty reaching the company at times.

Additional Ratings:
Google Reviews: 4.8 stars based on 81 reviews.
Total Lead Smart Rating: 8.5/10

Conclusion:
Scotty’s Pest Control is a well-regarded option for pest management in Decatur, IL, praised for its thorough service and professionalism, making it a worthy consideration for potential customers. However, it’s important to be aware of occasional communication issues.