Academy Termite & Pest Control

Overview:
Academy Termite & Pest Control is a pest control service located in Decatur, Alabama. The company offers a variety of pest control solutions, ensuring customer satisfaction through prompt and reliable service.

Services Provided:
Pest control, termite treatment, maintenance plans, schedule management

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (256) 353-5033
Website: N/A

Customer Reviews and Sentiment:
Academy Termite & Pest Control has a strong rating of 4.5 stars based on 14 reviews.

Positive feedback highlights the company’s excellent customer service, responsiveness, and reliability. Customers have praised their efficiency and personal interaction.

Examples of positive reviews include:
“Very pleased with there service and excellent for working around your schedule.” – Timothy Hughes
“These people are fantastic! For someone local who actually cares!” – Carol Beth Durbin

Negative sentiments primarily revolve around scheduling issues, with some customers noting a lack of advanced notice for appointment times.

Examples of negative reviews include:
“Can’t get them to give you a date when they are coming.” – Angela Cammon

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, reliability, and cost-effectiveness.
Negative Sentiments: Scheduling unpredictability and communication regarding arrival times.

Additional Ratings:
BirdEye: 4.5 stars based on 14 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.2/10 (This rating reflects high customer satisfaction paired with minor scheduling issues.)

Conclusion:
Academy Termite & Pest Control is an excellent choice for pest control needs in Decatur, AL, known for its outstanding service and customer care. However, potential clients should note the scheduling unpredictability when planning their pest control visits.