Midstate Termite & Pest Control

Overview:
Midstate Termite & Pest Control is a pest control company located in Crossville, TN. The business offers a variety of pest management services, focusing on both termite treatments and general pest control for residential clients.

Services Provided:
– Termite Control
– General Pest Control
– Extermination Services

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (931) 484-4894
Website: https://www.midstateservice.com/

Customer Reviews and Sentiment:
Google Reviews: 4.9 stars based on 163 reviews.

Positive feedback emphasizes the company’s professionalism, friendliness, and thorough service. Customers appreciate the promptness and quality of the work performed.

Examples of positive reviews include:
“Friendly, professional. I won’t use anyone else from now on.” – Vickie Conley
“The technician was friendly and thorough with his work.” – Patricia Paschick
“Prompt, dependable service.” – Justin Roper

However, there is notable negative feedback regarding unprofessional behavior, specifically related to missed appointments.
Example of a negative review:
“Midstate was a No call No show… 100% Unprofessional.” – S L

Review Summary:
Positive Sentiments: Professionalism, friendly service, thoroughness, promptness, quality work.
Negative Sentiments: Issues with communication, no-call/no-show incidents.

Additional Ratings:
BirdEye: 4.9 stars based on 163 reviews, reflecting a high level of customer satisfaction.
Better Business Bureau (BBB): The business has no listed complaints or ratings at this time.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive feedback regarding service quality, combined with the few negative sentiments highlighted regarding communication issues.

Conclusion:
Midstate Termite & Pest Control stands out as a highly rated pest control service in Crossville, TN, known for its thorough and friendly technicians. While many customers commend their professionalism and quality of service, potential clients should remain aware of past communication issues, especially regarding appointment confirmations.