Kingsway Exterminating in Brooklyn, New York 11234

Kingsway Exterminating

2216 Flatbush Ave, Brooklyn, NY 11234

4.4 (75 reviews)

Overview:
Kingsway Exterminating is a pest control service located in Brooklyn, NY. The company specializes in a variety of pest control solutions, catering to residential pest issues effectively with a focus on customer satisfaction.

Services Provided:
– Rodent control (including squirrels)
– General pest extermination
– Preventative pest management

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (718) 859-8448
Website: http://kingswayexterminating.com/

Customer Reviews and Sentiment:

Kingsway Exterminating has received a mixed response from customers:

Google Reviews: 4.4 stars based on 75 reviews.

Positive feedback emphasizes the professionalism, courtesy, and knowledge of the staff, with many customers appreciating the effective pest solutions and the 90-day guarantee offered.
Examples of positive reviews include:
“They are a very professional group who were able to solve my squirrel problem in a very timely manner.” – Thomas Matta
“The staff coming out to do the job were very polite and did their job well.” – Ann Marie Williams Hall
“Kingsway Exterminating & their staff are true professionals.” – CoolBeans

Negative reviews highlight issues with customer service, specifically regarding follow-up communication and technician reliability.
Examples of negative reviews include:
“I shouldn’t have to keep calling!!!!!” – Samantha P.
“Red flag! … he never showed up.” – Stanley Drouillard

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, effective pest control, and courteous service.
Negative Sentiments: Customer service issues, technician reliability, and pricing concerns.

Additional Ratings:
BirdEye: 4.4 stars based on 75 reviews, reflecting a similar balance of satisfaction and occasional complaints.
Total Lead Smart Rating: 7.2/10. This rating reflects overall customer satisfaction with strong positive sentiments but acknowledged concerns in communication and technician management.

Conclusion:
Kingsway Exterminating is a reliable pest control service in Brooklyn, NY, noted for its professionalism and effectiveness. However, potential customers should be mindful of the mixed reviews regarding customer service and technician reliability before making a decision.

Member Since August 2024

Listing Id 189829

Contact Info

2216 Flatbush Ave, Brooklyn, NY 11234
(718) 859-8448
Lead Smart Rating :
7.2/10.0

Get A Quote Claim

Listing location

2216 Flatbush Ave, Brooklyn, NY 11234

Get Direction

Reviews

Thomas Matta

3 months ago

I can’t say enough about Kingsway Exterminators. They are a very professional group who were able to solve my squirrel problem in a very timely manner. Their team is very courteous and knowledgeable about all things pest related in Brooklyn. I highly recommend them for any rodent issues you may be having, Charles and his team were great! Also, their 90 day guarantee gives you the assurance that they will get the job done right and stand by their work.

Samantha P.

11 months ago

This is the 2nd time I had to follow up on a service call to my home. Why aren’t the techs monitored on calls. Yes you can’t control how long a job takes but you’d know if the tech is on schedule or has run into problems. Apologies don’t change that! And off course nothing for your troubles. I shouldn’t have to keep calling!!!!!

Nelson Igunma

11 months ago

Account #26259: I had my second appointment today in Brooklyn and it was a decline from the first appointment where the exterminator was proactive, even thorough, about servicing the whole apartment, using both the spray and glue where it was needed, and offering a number of traps appropriate for the size of the place. I called customer service and the woman I spoke to was unhelpful about hearing my feedback or forwarding it since the appointment was charged to someone else. That’s two poor impressions weighed against one good impression…

Stanley Drouillard

a year ago

I called and got a quote by email for $1,800 the next day addressed to the wrong home. Then Transferred that quote to me without them even seeing my property. Red flag! Being optimistic. I made an appointment and confirmed with Richard Jr to do a consultation and he never showed up. I didn’t go with Kingsway Exterminating.

Ann Marie Williams Hall

a year ago

We had teenagers(baby roach). I search on line and found a few exterminators but after reading the reviews and then speaking with Karen.I could feel the warmth from her customer service that although the price was higher, she gave me enough information to make me feel comfortable to make an appointment. The staffs coming out to do the job were very polite and did their job well. I would recommend kingsway exterminators to anyone who need their service.

Lulu Shum

a year ago

The whole team is exceptional but KAREN IS THE BEST. She listened to all my concerns and was able to provide me the service that would benefit me the most. I recommend Kingsway Exterminating to everyone!

CoolBeans

a year ago

Kingsway Exterminating & their staff are true professionals. I would highly recommend them to anyone in need of any type of exterminating service.

D Graham

2 years ago

Crazy prices

Marcus Pierre

3 years ago

Fantastic service by knowledgeable reps. I would recommend using their services at least several times per year if you have issues with pests.

Toni Peters

3 years ago

The staff was professional and arrived on time.The ants have not been an issue in my house again.