Terminix

Overview:
Terminix is a pest control service located in Bloomington, IN, offering a range of pest management solutions for both residential and commercial clients. With a focus on effective treatments and customer satisfaction, the company has established itself as a reliable choice in the area.

Services Provided:
– General pest control
– Bug and insect management
– Ant control
– Free follow-up services for customer satisfaction

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (812) 226-3546
Website: https://www.terminix.com/exterminators/in/bloomington-2151/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=bloomington

Customer Reviews and Sentiment:
Terminix has received a high overall rating, with approximately 4.6 stars based on 411 reviews as of July 2024.

Positive feedback from customers highlights the professionalism and timely service of technicians, especially showcasing the work of a technician named Ricky:
“Ricky delivers exceptional service and is a professional and prompt technician.” – Courtney Gullion
“Rick is very conscientious and considerate.” – Dan Enslow
“Ricky from the Bloomington Indiana office is very professional.” – Jon Bowman

Conversely, negative sentiments have been expressed, particularly regarding inconsistent service quality and responsiveness:
“Bad service… still have the same problem after almost $1500.” – Mike Swango
“The new person never does both the inside and outside.” – Stephanie Austin

Review Summary:
Positive Sentiments: Professional and timely service, friendly technicians, effective pest control, willingness to address customer complaints without additional charges.
Negative Sentiments: Issues with inconsistent service quality, lack of proper response from customer service representatives, and unresolved pest control problems.

Additional Ratings:
Google Reviews: 4.6 stars based on 411 reviews
BirdEye: 4.6 stars based on similar customer experiences and feedback.
Total Lead Smart Rating: 7.1/10

Conclusion:
Terminix in Bloomington, IN, stands out for its professionalism and efficient pest control solutions, particularly highlighted by the positive experiences with technician Ricky. However, reviews indicate some inconsistency in service quality and responsiveness, suggesting that potential customers should weigh these factors when considering their pest management options.