Cook’s Pest Control

Overview:
Cook’s Pest Control, located in Biloxi, MS, is a pest control service that offers pest management solutions primarily focused on insects and termites. Despite its longstanding presence in the pest control industry, it has received a mixture of positive and negative feedback from customers regarding its services and customer support.

Services Provided:
– General pest control
– Termite treatment
– Monthly, quarterly, and yearly service options

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (228) 207-6638
Website: https://local.cookspest.com/mississippi/biloxi/2541-pass-rd/?utm_source=GBPListings&utm_medium=organic&utm_campaign=biloxi-gulfport

Customer Reviews and Sentiment:
Cook’s Pest Control holds a rating of 2.9 based on 11 reviews across various review platforms.

Examples of positive reviews include:
“For termites, they are great.” – Brandi Schneider
“Cook’s provided excellent services at my home.” – Timmy

Negative sentiments are prevalent, with complaints indicating:
“Terrible customer service. They do not give honest service.” – Kelly Taylor
“Took money up front without coming.” – Chris Jones

Review Summary:
Positive Sentiments: Effective termite treatment, comprehensive range of pesticides, and occasional positive service feedback.
Negative Sentiments: Poor customer service, lack of follow-through on appointments, unfulfilled services, and billing issues.

Additional Ratings:
Google Reviews: 2.9 stars based on 11 reviews.

Total Lead Smart Rating: 3.5/10
This rating indicates considerable dissatisfaction from a portion of the customer base, with issues mainly around service delivery and communication, despite some positive experiences with the actual pest control work provided.

Conclusion:
Cook’s Pest Control in Biloxi, MS appears to offer effective termite treatment and pest control services, but potential customers should be cautious due to significant concerns regarding customer service and fulfillment of scheduled services as reflected in multiple reviews.