Armstrong Pest Control in Billings, Montana 59101

Armstrong Pest Control

260 Moore Ln, Billings, MT 59101

4.3 (22 reviews)

Overview:
Armstrong Pest Control is a pest control service located in Billings, Montana. The company offers a range of pest management solutions designed to address various infestations effectively.

Services Provided:
– General pest control
– Wasp nest removal
– Mouse bait trapping
– Professional consultation and service

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (406) 652-3440
Website: http://armstrongpestcontrolmt.com/

Customer Reviews and Sentiment:
Armstrong Pest Control has a solid rating of 4.3 stars based on 22 reviews across various platforms.

Positive feedback highlights the company’s professionalism, responsiveness, and effectiveness in pest removal. Customers have appreciated the personalized service and the knowledge of the technicians.

Examples of positive reviews include:
“Very good” – N.D. Pramod
“Friendly, professional and really know their trade.” – Rob
“Great service! Professional, goes the extra mile…” – Rebecca Schafer

Negative sentiment revolves around issues with communication, missed appointments, and unreturned calls.

Examples of negative reviews include:
“I felt my time was not respected…” – Tanner Woodcock
“Disappointed that no one showed up when they were supposed…” – Christy H

Review Summary:
Positive Sentiments: Professional staff, effective pest control, and thorough service.
Negative Sentiments: Communication issues, missed appointments, and lack of follow-up.

Additional Ratings:
BirdEye: 4.3 stars based on 22 reviews, showing consistent customer satisfaction.
Total Lead Smart Rating: 7.2

Conclusion:
Armstrong Pest Control appears to be a reliable choice for pest management in Billings, MT, particularly recognized for their knowledgeable staff and effective services. However, prospective customers should be aware of historical communication issues and ensure clear expectations are set before services are initiated.

Member Since August 2024

Listing Id 188918

Contact Info

260 Moore Ln, Billings, MT 59101
(406) 652-3440
Lead Smart Rating :
7.2/10.0

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Listing location

260 Moore Ln, Billings, MT 59101

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Reviews

Tanner Woodcock

11 months ago

Armstrong told me they would call when they were close, I waited all day and at 3pm I called them to check on how much longer it would be. I was told they were behind and it would be awhile. I waited until 8pm and never received a call. I called the office the next morning and I was told they had come to my house and determined my roof was too steep so they couldn’t do the job, they never called me to discuss or actually look at the wasp nest. Beartooth pest control came over and they were able to easily access the wasp nest from inside the house, they were in and out in 10 minutes. I am leaving this poor review because I felt my time was not respected, and they never took a minute to actually look at the situation or discuss it with me.

N.D. Pramod

a year ago

Very good

Rob

a year ago

I have used these guys several times over the years at this house and my last. They are friendly, professional and really know their trade. They listen to the pest problem you have and have always solved it in a single trip. I am amazed at how many times I try to eliminate bug problems on my own and just can’t get it done with hardware store solutions. One service call from these guys and boom, the bugs are gone for good. I feel I have a friend in the pest removal business by the way I am treated. Thanks Arenie for taking such good care of us!

Joel Gaskins

a year ago

Do a Great job, used them for over 10 years.

Christy H

2 years ago

Disappointed that no one showed up when they were supposed to start my service. Getting no response when i was told i was going to get a call back on why. Always seems to have a communication issue with the receptionist. Was looking to forward to using them as Justice is very nice and heard great things.

2 years ago

Justice is top notch. He takes care of our businesses and home. Thanks!

Patrick Nordlund

3 years ago

not at all helpful

Rebecca Schafer

3 years ago

Great service! Professional, goes the extra mile and super friendly, and great price as well! Will never go to anyone else! Highly Recommend.

robert johnson

4 years ago

Arnie came to spray for bugs, spiders and reload mouse bait traps today. He did all of this super quick. as he was doing this he noticed that I had broken a sprinkler line. He took over an hour out of his day to help me fix this sprinkler line as he has 20 years in sprinkler experience. He then refused money for his services. Not many men out there like Arnie thanks for all your help. I will forever use Armstrong and refer them to everyone I know.

Roberta McFate

4 years ago

They didn’t call back and they did not help me very disappointed!!!!!!