Mason Exterminating in Belton, Missouri 64012

Mason Exterminating

608 Main St, Belton, MO 64012

4.5 (61 reviews)

Overview:
Mason Exterminating is a pest control company located in Belton, Missouri, offering a variety of pest management services. With a focus on customer satisfaction and effective pest elimination solutions, they have become a reliable choice for residents in the region.

Services Provided:
Pest control services (general pest control, termiticide treatment, rodent control)

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (816) 727-2036
Website: http://masonexterminating.com/

Customer Reviews and Sentiment:
Mason Exterminating has received a rating of 4.5 stars based on 61 reviews across various platforms.

Positive feedback highlights the company’s friendly service, professionalism, and affordability. Customers have praised their effective pest control solutions and responsive customer service.

Examples of positive reviews include:
“Excellent, friendly and affordable service!” – L R
“These guys are fantastic… their customer service is above board!” – Aaron Poe
“Mason Exterminating has done our pest control for more than 20 years. They know their business…” – Carol Monaghan-Becker

However, some customers expressed dissatisfaction regarding pricing and management issues.

Examples of negative reviews include:
“Came out for a follow up & said they needed to upcharge me…” – Savanna Pike
“If I were you I would simply just seek out other options…” – Marcus Williams-Richmond II

Review Summary:
Positive Sentiments: Friendly service, professional behavior, effective pest control, responsive customer service, and reasonable pricing.
Negative Sentiments: Concerns about unexpected price increases and issues with management responsiveness.

Additional Ratings:
BirdEye: 4.5 stars based on 61 reviews, indicative of overall customer satisfaction with a few concerns.
Total Lead Smart Rating: 7.5/10 – This rating reflects a strong positive sentiment from many customers along with some significant complaints regarding service and pricing.

Conclusion:
Mason Exterminating is considered a dependable pest control service in Belton, MO, known for their friendliness and effectiveness. While many customers have expressed satisfaction with their services, potential clients should consider the mixed reviews regarding pricing and management practices before making a decision.

Member Since August 2024

Listing Id 188784

Contact Info

608 Main St, Belton, MO 64012
(816) 727-2036
Lead Smart Rating :
7.5/10.0

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Listing location

608 Main St, Belton, MO 64012

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Reviews

L R

a week ago

Excellent, friendly and affordable service!

Savanna Pike

a month ago

Came out for a follow up & said they needed to upcharge me for my additional buildings & when I asked why they never mentioned this for the last 2 years they acted like they did me a favor. I would be willing to pay for additional add ons, but not out of the blue. It’s not my fault the employees didn’t add them until now. The kid said “I’m the owners son so the answer isn’t gonna change when they call you back” anyone that has to throw out who they are is a no in my book. Pretty disappointing as their other employees are always super kind & professional! They said I would now need to pay $155 every quarter instead of $95. I asked if tocuhups would be free & they said yes as long as it’s in a reasonable time frame. So I asked why this visit isn’t free because it’s a touch up? & he just kept going rounds with me because “I didn’t get charged add on pricing last time” which isn’t my fault, that’s an employee problem not mine. This hadn’t ever been discussed & not like I’m lying how many building I have on my land lol. Don’t recommend! We switched to xterminators out of belton & they’re $100 quarterly for all my buildings. Highly recommend!💜

Marcus Williams-Richmond II

a month ago

I don’t leave many reviews but after one hick up that could have been solved easy, my opinion is this. If I were you I would simply just seek out other options. No more, no less… the service is not with getting and the management is not worth working with.

Kim Miller

11 months ago

I only use Mason Exterminating. Always friendly , prompt , and professional.

Heather Hill

11 months ago

Friendly staff and did a great job.

Aaron Poe

11 months ago

These guys are fantastic, had other companies try to meet my needs, they failed, Mason exterminators succeeded first attempt. They are knowledgeable and skilled in their trade, and their customer service is above board!

Kate Casey

a year ago

Best exterminating company in South Kansas city. Highly recommend.

Bonnie Still

a year ago

No one ever contacted us back to set up an appointment.

Brandi Johnson

a year ago

I am so beyond happy with the quality of customer service and the tech’s expertise! Also they have been so accommodating with fast response time and flexible scheduling. Their pricing is also very affordable comparatively!

Carol Monaghan-Becker

a year ago

Mason Exterminating has done our pest control for more than 20 years. They know their business, have reasonable prices and friendly people.