ABC Home & Commercial Services in Arlington-TX, Texas 76012

ABC Home & Commercial Services

1321 W Randol Mill Rd Suite ABC, Arlington, TX 76012

4.4 (47 reviews)

Overview:
ABC Home & Commercial Services is a pest control company located in Arlington, TX. They offer a range of pest control and HVAC services, catering to both residential and commercial clients. The company emphasizes a family-owned business model and a commitment to safe materials for families and pets.

Services Provided:
Pest control, HVAC services, termite inspections, lawn care, educational services related to heating and cooling systems.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (469) 549-7302
Website: https://www.abchomeandcommercial.com/dallas?utm_source=gbp&utm_medium=organic&utm_campaign=arlington

Customer Reviews and Sentiment:
ABC Home & Commercial Services has received a mix of reviews across various platforms:

Google Reviews: 4.4 stars based on 47 reviews.

Positive feedback highlights the company’s knowledgeable staff, thorough service, professionalism, reliability, and local ownership.

Examples of positive reviews include:
“Cody was so helpful… he provided great tips on future services.” – Chris Campillo
“Sean and the team… didn’t take advantage of our situation.” – kc church
“I have always appreciated their dedication… safe for my family and pets.” – Amy Marcum

Negative feedback includes issues related to communication and service availability:
“They cancelled on me one hour into the window they were supposed to show up.” – Blake Davidson
“They would not come just to spray my front and back yard.” – Kathy G

Review Summary:
Positive Sentiments: Knowledgeable staff, thorough inspections, commitment to safety, local business support, and professional demeanor.
Negative Sentiments: Service cancellations, issues with non-contract services, and inconsistent quality in communication.

Additional Ratings:
BirdEye: 4.4 stars based on 47 reviews, showing a consistent level of satisfaction among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.2/10
This rating reflects a generally positive customer sentiment and quality of services but acknowledges consistent issues with communication and service reliability that have been noted by several customers.

Conclusion:
ABC Home & Commercial Services appears to be a trustworthy choice for pest control and HVAC services in Arlington, TX. Their knowledgeable staff and commitment to customer satisfaction are commendable. However, potential customers should take note of the mixed reviews, particularly regarding communication and service reliability.

Member Since August 2024

Listing Id 187846

Contact Info

1321 W Randol Mill Rd Suite ABC, Arlington, TX 76012
(469) 549-7302
Lead Smart Rating :
7.2/10.0

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Listing location

1321 W Randol Mill Rd Suite ABC, Arlington, TX 76012

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Reviews

Joseph SAM

a month ago

They want to put your items under warranty of a unit they installed and not fix the root of the issue. We had them replace our A/C unit twice because of a leak they could not find when it was under warranty. They have refused to fix the original leak in our unit, but want to continue to send their people out to see what the issue is. We have had this same problem for the last 2 Junes in our house. Now they wanted to charge full price for an issue that was recognized when it was under warranty.

Chris Campillo

6 months ago

We had Cody out to service our HVAC system. He was so helpful, not only being thorough in our system care, but taking the time to educate us (the new home owners) on how a heat pump works, sounds it may make at different times, and even changed out our very dirty air filter. He also provided great tips on future services we may consider as well as setting us up with other ABC specialists to offer bids. Wish every person working on our home was as thorough and conscientious as Cody.

Sharon Mitchell Rowe

10 months ago

In the past and presence for pest control they were great. The outside lawn service was misleading and not accurate, new weeds are still growing in

kc church

11 months ago

5 stars to Sean and the team!! He came out on time to my rental property for potential termite damage. The area that I suspected to have termites actually ended up being water damage from a faulty AC repair that was done by another contractor a week earlier. A dishonest person could have taken advantage of that situation, but ABC and Sean didn’t. I will be using them for all of my pest services from here on out. Well done!!

Julia Broussard

a year ago

Sharp company. Fast

Victor Holly

2 years ago

Courteous as usual. Knocks to see if there are any problems inside or in attic, then quietly goes about his business. Very professional

Amy Marcum

2 years ago

I have been using ABC for over 20 years and have always appreciated their dedication to not only keeping pests out of my home, but doing it with materials that are safe for my family and pets. The technicians are professional and courteous, and I also love that I’m supporting a local, family-owned Texas company. Definitely recommend!

Blake Davidson

2 years ago

With so many great pest control options in DFW I would avoid ABC. After waiting a week they cancelled on me one hour into the two hour window they were supposed to show up. Said I had to wait until the next day to reschedule and they would call, but never called. Ended up finding another company who came out same day.

Doug Reamsbottom

2 years ago

This is an update, my first review was one star because they had sent a guy out to caulk my windows and he did a horrible job. I contacted the company and they asked if they could make it right. I was a hesitant but I had them come back out with the manager and I made my expectations very clear. The manager was amazing. He was very knowledgeable and spent time teaching his team how to do things the right way. They then went above and beyond and fixed mortar around the windows so they could caulk it right. They even matched paint to clean up the lines. I was very impressed by this company and I will be using them again in the future. I think when we hire people we need to be very specific with our expectations so that people know how to do the job right.

Kathy G

2 years ago

They would not come just to spray my front and back yard. I do not want a contract so I didn’t get any services.