Overview:
Master Handyman Co. LLC is a handyman service located in Cleveland, Ohio. The company offers a variety of home repair and improvement services, aiming to provide quality workmanship and reliability.
Services Provided:
– Plumbing repairs
– Flooring refinishing
– Drywall installation
– General home repairs
– Home maintenance
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (216) 324-1369
Customer Reviews and Sentiment:
Master Handyman Co. LLC has received a mix of reviews:
Google Reviews: 4.7 stars based on 13 reviews.
Positive feedback highlights the company’s professionalism, quality of work, timely estimates, and clear communication. Customers have expressed satisfaction with the team’s work ethic and the successful completion of multiple projects.
Examples of positive reviews include:
“Master Handyman does excellent work. Communication is good; estimates are timely and work professionally completed.” – Mary Casey
“I absolutely loved working with them! They were professional and did excellent work on replacing my entire 3rd floor balcony.” – Debbie Rerko
“Very professional services! I would definitely recommend.” – LaToyia Dionne
Negative feedback primarily concerns poor customer service experiences, particularly regarding interactions with the receptionist.
An example of a negative review:
“Whoever the receptionist is oh my! Check her or get a new one or she’ll drive away potential business.” – Shayniethia Gaston
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, clear communication, prompt service.
Negative Sentiments: Customer service issues, particularly with the receptionist.
Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews, reflecting high customer satisfaction with some occasional concerns.
Total Lead Smart Rating: 7.8
Conclusion:
Master Handyman Co. LLC stands out for its quality services in Cleveland, OH, receiving praise for its professional workmanship and efficient communication. However, potential customers might want to be cautious of the mixed experiences reported regarding customer service, particularly related to front office interactions.
Member Since August 2024
Listing Id 166767