Craftsman Direct, Handyman Home Improvement Inc. in Chapel Hill, North Carolina 27514

Craftsman Direct, Handyman Home Improvement Inc.

1289 Fordham Blvd, Chapel Hill, NC 27514

4.4 (14 reviews)

Overview:
Craftsman Direct, Handyman Home Improvement Inc. is a reputable handyman service located in Chapel Hill, NC. This company specializes in a variety of home improvement projects, providing quality craftsmanship and responsive customer service.

Services Provided:
– General handyman services
– Carpentry (including shiplap ceiling installations)
– Electrical work
– Deck construction and staining
– Vinyl siding repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (919) 612-9000
Website: www.craftsmandirect.com

Customer Reviews and Sentiment:
Craftsman Direct has received positive reviews, achieving a rating of 4.4 stars based on 14 reviews.

Positive feedback highlights the company’s excellent communication, professionalism, and quality of work. Customers particularly appreciated the attentiveness to detail and the ease of collaboration.

Examples of positive reviews include:
“Great communication & responsiveness too!” – Brian Russell
“They are very hardworking gentlemen… Our ceiling is absolutely beautiful!” – Chuck VE7
“Lee was awesome, very cheap and very quick.” – Rick Kerns

However, there is at least one negative experience regarding communication issues:
“I have called multiple times and can’t get anyone to answer.” – Alexander Landreth

Review Summary:
Positive Sentiments: Excellent communication, professional work, responsive, attention to detail, and quality craftsmanship.
Negative Sentiments: Issues with reaching customer service.

Additional Ratings:
Google Reviews: 4.4 stars based on 14 reviews.
Total Lead Smart Rating: 8.2

Conclusion:
Craftsman Direct, Handyman Home Improvement Inc. appears to be a reliable choice for various home improvement needs in Chapel Hill, NC. The positive customer experiences highlight their professionalism, quality work, and responsiveness, though potential clients should be cautious due to occasional communication issues.

Member Since August 2024

Listing Id 166055

Contact Info

1289 Fordham Blvd, Chapel Hill, NC 27514
(919) 612-9000
Lead Smart Rating :
8.2/10.0

Get A Quote Claim

Listing location

1289 Fordham Blvd, Chapel Hill, NC 27514

Get Direction

Reviews

Brian Russell

4 months ago

Lee did a wonderful job at my home. I really appreciate his thrifty approach and how easy he is to work with. Great communication & responsiveness too!

Chuck VE7

10 months ago

Looking for someone to install and paint a shiplap ceiling in our kitchen. Contacted Craftsman Direct and Lee was very responsive; came out to confirm the scope of work and provided a reasonable quote the very next day. We decided to hire Craftsman Direct and we are glad we did. It was a pleasure working with Lee and his carpentry knowledge and expertise was of great benefit to us in completing this project. Both Lee and Rick are professional, but also very friendly and respectful of your property. They are very hardworking gentlemen and worked together as a team to transform our ceiling into exactly how we wanted it done. Lee ensured we were completely happy with their work and he impeccably cleaned up when done. Our ceiling is absolutely beautiful! We highly recommend Lee and Rick and we will certainly be calling on Craftsman Direct in the future for additional projects we need completed. Thank you both!

Jennifer Hsu

10 months ago

Attentive to detail, on time, excellent work! We really appreciated that Lee was considerate and accommodating of how construction noises might affect pets. Very thoughtful of him. Thank you!

Rick Kerns

11 months ago

Lee was awesome, very cheap an very quick. Did a great job on my deck an also some electrical work. I will be telling all my family and friends.

John Stehlin

11 months ago

Lee has a lot of experience with finicky old houses and did an outstanding job on our porch ceiling/ceiling fan installation. It was tricky and involved straightening some of the hundred-year-old framing, but Lee and Rick got it level and smooth. The price was competitive and transparent, he worked us into his schedule quickly, and his team was a pleasure to work with. Highly recommended especially if you need someone who understands the quirks of an old house!

Gary H

11 months ago

Power washed our deck stained/sealed the deck promptly and with great quality. The Craftsman Direct team helped clear items off the deck and then put them back when the deck stain/sealer dried.

John Stephenson

11 months ago

Lee and Rick completed our new deck in 4 and a half days. The price was very reasonable. The quality of the new deck with a privacy fence is top notch. I can’t imagine it being better than what they were able to build.

Bruce Zou

6 years ago

I hired Craftsman Direct to replace and then repair our vinyl siding. They did a very good job and the price was very reasonable. Any and all problems that showed up after installation were quickly resolved by Mr. Smoak. He was very helpful and professional. This is a great company to work with.

Sarah Lipscomb

6 years ago

Professional, kind, and timely on top of providing quality work. I was stressed out about a small home repair one night, and the next morning it was taken care of! I highly recommend!

Alexander Landreth

7 years ago

I have called multiple times and can’t get anyone to answer.