Giotto’s Alarm-Tech Inc.

Overview:
Giotto’s Alarm-Tech Inc. is a security system supplier located in Tulare, California. The company specializes in providing installation and monitoring services for security systems, catering to both residential and commercial needs.

Services Provided:
– Installation of security systems
– Monitoring services
– Surveillance systems
– Personalized customer service

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (559) 688-7618
Website: http://giottosalarmtech.com/

Customer Reviews and Sentiment:
Giotto’s Alarm-Tech Inc. has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights the company’s long-standing reputation and quality of service. Customers have appreciated the personal touch and professionalism.

Examples of positive reviews include:
“The best security-related company in Tulare County.” – Roland Peters
“Personal, Professional Family Service” – Larry Kapigian
“This financial institution has been using Giotto’s Alarm-Tech since 1998… extremely pleased with the quality of service” – AJ Reviewer

Negative feedback indicates issues with communication and customer follow-up, leading to customer dissatisfaction.

Examples of negative reviews include:
“I called twice and emailed them… Nothing, no one ever called me back.” – Victoria Vazquez-Van
“I made 2 phone calls to them… the owner would call me back. There never did.” – Rick Hernandez

Review Summary:
Positive Sentiments: Long-standing reputation, personal service, quality and value of service, professionalism.
Negative Sentiments: Poor communication and follow-up, unresolved inquiries.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction, commendable service quality, and the issues noted concerning communication. The positive sentiments highlight the company’s strengths, albeit with caution due to some unresolved complaints.

Conclusion:
Giotto’s Alarm-Tech Inc. appears to be a trusted choice for security system needs in Tulare, CA, appreciated for its professional service and experience. However, potential customers should consider the mixed reviews regarding communication and follow-up when making their decision.