Syracuse Time & Alarm Co Inc

Overview:
Syracuse Time & Alarm Co Inc is a security service provider located in Syracuse, NY. The company offers a range of services focused on ensuring safety and security for both residential and commercial clients.

Services Provided:
– Security systems installation
– Alarm monitoring
– Customer support
– Consultation and assessment services

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (315) 433-1234
Website: https://www.syrtime.com/

Customer Reviews and Sentiment:
Syracuse Time & Alarm Co Inc has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 14 reviews.

Positive feedback highlights the company’s knowledgeable staff and quality service. Customers have expressed appreciation for the team’s professionalism and expertise.

Examples of positive reviews include:
“Great team at Syracuse Time and Alarm” – Michael Humphrey
“One of the best contractors I work with. They know their stuff” – Lee Burlingame

However, there are notable complaints related to customer service and communication, with some customers feeling misled and dissatisfied with their experiences.

Examples of negative reviews include:
“BEWARE!!!!! This company SUCKS!! I have never experienced such a lack of customer service…” – It Takes A Village
“Make sure your drivers know how to drive” – Jakob Erhard

Review Summary:
Positive Sentiments: Knowledgeable staff, good service quality, professional behavior.
Negative Sentiments: Lack of customer service, communication issues, and misleading information.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, reflecting similar sentiments of satisfaction, but underscored by significant customer service complaints.
Total Lead Smart Rating: 5.5/10. This rating is based on a combination of customer satisfaction, quality of service observed in positive reviews, and the high volume of complaints regarding service quality.

Conclusion:
Syracuse Time & Alarm Co Inc presents itself as a professional security service provider in Syracuse, NY, offering a knowledgeable team and effective service. However, potential clients should be mindful of the mixed reviews and significant complaints regarding customer service before engaging with the company.