Blue Caliber Surveillance in Schaumburg, Illinois 60173

Blue Caliber Surveillance

1900 E Golf Rd #950, Schaumburg, IL 60173

4.3 (16 reviews)

Overview:
Blue Caliber Surveillance is a reputable security system installation service located in Schaumburg, IL. The company specializes in the installation of camera systems for both residential and commercial properties, with a focus on delivering professional service and customer satisfaction.

Services Provided:
– Camera system installation
– CCTV system installation
– Audio and video surveillance
– Follow-up support and consultation

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (847) 641-7024
Website: http://www.bluecaliber.com/

Customer Reviews and Sentiment:
Blue Caliber Surveillance has an overall rating of 4.3 stars based on 16 reviews, with notably high positive sentiment.

Positive feedback emphasizes the professionalism, quality of service, and reliability of the team. Customers appreciate the thorough explanations, quality installations, and dedication to satisfying client needs.

Examples of positive reviews include:
“Rapha-el and Fabian were professional and courteous… I really appreciate their dedication to quality service and installation.” – Bruce Straub
“Raphael came in and explained everything thoroughly… He was true to his word on the time and price.” – Cristobal Hinojosa
“This business exemplifies both professionalism and consistency!” – Dre De Leos

On the other hand, a complaint was noted regarding the lack of response from the company post-installation, leading to customer dissatisfaction.

Negative sentiment included:
“Been trying to contact that post installation, no answers, calls are always ignored.” – Ricky

Review Summary:
Positive Sentiments: Professionalism, quality installation, thorough explanations, reliable service, customer-focused approach.
Negative Sentiments: Communication issues, lack of follow-up post-installation.

Additional Ratings:
BirdEye: 4.3 stars based on 16 reviews, showing consistent customer satisfaction with some complaints regarding follow-up communication.
Total Lead Smart Rating: 7.5/10 – This rating reflects strong positive feedback and high-quality service offerings, tempered by noted communication issues post-service.

Conclusion:
Blue Caliber Surveillance stands out as a reliable option for security system installations in Schaumburg, IL. The company is recognized for its professional approach and high-quality service delivery. However, potential customers should remain aware of communication challenges that have been reported by some clients following installations.

Member Since August 2024

Listing Id 159792

Contact Info

1900 E Golf Rd #950, Schaumburg, IL 60173
(847) 641-7024
Lead Smart Rating :
7.5/10.0

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Listing location

1900 E Golf Rd #950, Schaumburg, IL 60173

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Reviews

Bruce Straub

2 weeks ago

Rapha-el and Fabian were professional and courteous. They listened to what I wanted and they executed on the job with precision and integrity. I really appreciate their dedication to quality service and installation and would recommend them to others. This was for an eight camera system using POE with a NVR for recording. Bruce

Cristobal Hinojosa

2 months ago

I was in the market for a new camera system and came across Blue Caliber and I’m glad I did. Raphael came in and explained everything thoroughly, installed all the cameras I wanted and overall just a respectful guy to deal with. I also wanted additional cameras installed and without hesitation Raphael installed them the same day. He was true to his word on the time and price and did a great with the installation. I will recommend them to other businesses, friends and family. -Cris and Jennifer

Ameen S. Alatabbe

2 months ago

I contacted Blue Caliber for a commercial camera system installation. Their offer was pretty reasonable and their follow up was great! Definitely coming back and recommending to family and friends!

Stephanie Sanchez

3 months ago

Definitely recommend all homes and businesses to work with blue caliber. Get the job done with proficiency.

Dre De Leos

3 months ago

I highly recommend to do business with this Blue Caliber Surveillance. This business exemplifies both professionalism and consistency! These two traits are often missing in most companies nowadays. So seeing this company’s work and how it’s provided value to the table, it’s refreshing to see businesses like this one prioritize the customer’s needs and deliver.

Aman Patel

3 months ago

Raphah did an terrific job. Provided me with wonderful service with professionalism. Highly recommend Blue Caliber to any home or business.

Beatriz Cardona

4 months ago

Thank you Raphael and team “I could not be happier with the services Very professional and got the job done.. “Quick service & very trustworthy.

David Boels

7 months ago

Raphael and his team’s performance is outstanding. They have installed two commercial properties for me, CCTV systems, whereas the installation exceeded my expectations and industry standards. I highly recommend Raphael and his team. They are true professionals that take your best interest in mind.

Ricky

8 months ago

Been trying to contact that post installation, no answers, calls are always ignored.

Walter Eggleston

10 months ago

Raymond and Raphael is the best father son duo in the surveillance business by far. Worked with both multiple times and each time has surpassed the last. Highly recommend Blue Caliber surveillance to everyone looking for a new or upgraded camera system at home or place of business!!!