Alarm Center Inc in San Diego, California 92111

Alarm Center Inc

7352 Convoy Ct, San Diego, CA 92111

3 (2 reviews)

Overview:
Alarm Center Inc is a security system supplier located in San Diego, CA, specializing in providing alarm and security equipment for both home and business use. The company has been in operation for several decades, catering to a range of customer security needs.

Services Provided:
– Home and business alarm systems
– Security equipment supply
– Equipment leasing

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (858) 244-2468
Website: http://www.alarmcenter.com/

Customer Reviews and Sentiment:
Alarm Center Inc has received a mixed and somewhat polarized response from customers:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback from a customer emphasizes the quality and variety of equipment offered:
“Great place to purchase all your home/business alarm and security equipment!” – Nique A.

Conversely, a customer expressed significant dissatisfaction regarding contract issues and billing practices after decades of loyalty:
“…when our AT&T phone lines were replaced, Alarm Center Group…had to replace a piece of equipment…they would be leasing this equipment…an additional 2 year contract…I received an invoice for $250 as a cancellation fee…” – Rocky Frost.

Review Summary:
Positive Sentiments: Good selection of alarm and security equipment, positive experience over years of service.
Negative Sentiments: Issues related to billing practices, unexpected lease agreements, and lack of customer care.

Additional Ratings:
BirdEye: No additional rating or review data available.
Better Business Bureau (BBB): The business has an “F” rating based on customer feedback indicating significant issues with customer service and contract disputes.

Total Lead Smart Rating: 4.0/10
This rating reflects the balance of positive sentiments regarding product offerings against the serious concerns related to customer service and contractual obligations, which have impacted overall customer trust.

Conclusion:
Alarm Center Inc offers a range of security solutions for homes and businesses in San Diego, but potential customers should approach with caution due to the mixed reviews and significant negative feedback regarding customer service and billing practices.

Member Since August 2024

Listing Id 159240

Contact Info

7352 Convoy Ct, San Diego, CA 92111
(858) 244-2468
Lead Smart Rating :
4.0/10.0

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7352 Convoy Ct, San Diego, CA 92111

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Reviews

Nique A.

a year ago

Great place to purchase all your home/business alarm and security equipment!

Rocky Frost

4 years ago

My company had been using their services for well over thirty years without any problems. When our AT&T phone lines were replaced, Alarm Center Group, via iAccess, had to replace a piece of equipment to be able to communicate to our alarm. What they didn’t tell us is that we would be leasing this equipment (even though we own our alarm system) and there would be an additional 2 year contract that would automatically renew. After 47 years, we had to close our business. iAccess picked up their equipment within a few minutes and then I received an invoice for $250 as a cancellation fee. What a surprise and a disappointment after all of those loyal years of business with them and never missing a payment or even being late. It’s too bad that they cannot realize the lost revenues that they can incur from the many businesses that I have become friends with over the 47 years of doing business in San Diego. They must really need my last $250, because they they obviously don’t care about their customers. Check on their reviews and not to mention their “F” rating with the Better Business Bureau.