Overview:
Tyco Integrated Security is a security system supplier located in Richmond, VA. The company specializes in providing various security solutions for residential and commercial properties.
Services Provided:
– Security Systems
– Home Monitoring
– Customer Support
Timings:
Monday to Friday: 9 AM to 5 PM
Contact Information:
Phone: (804) 767-2954
Website: https://www.tycois.com/local-security/richmond-1
Customer Reviews and Sentiment:
Google Reviews: 1 star based on 1 review.
The sole review reflects an extremely negative experience, highlighting issues such as poor customer care, unauthorized monitoring charges, and lack of proof for contract cancellation.
Example of the review:
“they are not monitoring my home nor sending me notices until i get a collection notice for months of back charges… hundreds of dollars and hours wasted all coupled with poor customer care.” – Charlotte Grace
Review Summary:
Positive Sentiments: None noted.
Negative Sentiments: Poor customer service, unauthorized charges, lack of accountability and proof regarding contract status.
Additional Ratings:
BirdEye: Unavailable, as there are no additional reviews to report.
Better Business Bureau (BBB): No rating available, as there are no complaints or feedback noted on the BBB site.
Total Lead Smart Rating: 1.0
Conclusion:
Tyco Integrated Security in Richmond, VA, stands out as a company with significant issues related to customer service and contract management, as evidenced by the single negative review. Potential customers should exercise caution before engaging their services given the lack of positive feedback and overall low rating.
Member Since August 2024
Listing Id 158428