Metro Protective Services in Oak Park-MI, Michigan 48237

Metro Protective Services

21790 Coolidge Hwy Suite D, Oak Park, MI 48237

4.2 (18 reviews)

Overview:
Metro Protective Services is a prominent security guard service located in Oak Park, MI. The company specializes in providing professional security solutions, ensuring safety and reliability for its clients.

Services Provided:
– Security guard services
– Event security
– Community security
– Bodyguard services
– Emergency response

Timings:
Monday to Friday 9 AM to 6 PM
Closed on any days?

Contact Information:
Phone: (248) 436-4799
Website: https://www.metro1security.com/?utm_source=google&utm_medium=gmb&utm_campaign=seo

Customer Reviews and Sentiment:
Metro Protective Services has received a generally positive response from clients on various review platforms, holding a rating of 4.2 stars based on 18 reviews.

Positive feedback emphasizes the company’s efficiency, professionalism, and commitment to customer satisfaction.

Examples of positive reviews include:
“Awesome people very efficient and sharp… They don’t play. They mean business.” – Rudy Lewis
“Sam at Metro Protective Services was super helpful; responded to my inquiry in a timely and professional manner…” – Sarah Karner
“Absolute professionals during the entire process…” – Dennis Stack

However, there are notable complaints regarding customer service and communication.

Examples of negative reviews include:
“Owner is very rude and unprofessional!” – sloane melton
“Impatient security, ran out of pagers” – Zackary Norwood

Review Summary:
Positive Sentiments: Efficient service, professional staff, timely responses, high-quality work, reliable security measures.
Negative Sentiments: Issues with owner’s demeanor and communication, dissatisfaction with service resources.

Additional Ratings:
Google Reviews: 4.2 stars based on 18 reviews.
Total Lead Smart Rating: 7.0/10 (Calculated based on overall customer satisfaction, quality of services, with an acknowledgment of negative feedback related to customer service.)

Conclusion:
Metro Protective Services stands out as a reliable choice for security services in Oak Park, MI, recognized for its professional approach and efficiency. However, potential clients should consider the mixed reviews regarding customer service experiences before making a decision.

Member Since August 2024

Listing Id 156509

Contact Info

21790 Coolidge Hwy Suite D, Oak Park, MI 48237
(248) 436-4799
Lead Smart Rating :
7.0/10.0

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Listing location

21790 Coolidge Hwy Suite D, Oak Park, MI 48237

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Reviews

Rudy Lewis

4 months ago

Awesome people very efficient and sharp had them at my church for a year. They don’t play. They mean business.

Sarah Karner

9 months ago

Sam at Metro Protective Services was super helpful; responded to my inquiry in a timely and professional manner and quoted me a fair price for exactly what I requested. Highly recommend!

Dennis Stack

a year ago

Absolute professionals during the entire process. From getting a quote to our bodyguard’s collaborative spirit, I thoroughly enjoyed working with Metro Protective. It’s comforting to know who I can call every time I’m in need of their services.

Robert Cook

a year ago

Metro Protective Services’ competency leaps and bounds above the competition. I’d highly recommend this agency to those that are looking to work for an excellent and reputable security agency.

Annie Byrd

a year ago

I haven’t had any other experience but the best. I just can’t stop raving about the supervisors on how fast they came when I had my neighbor’s guests park in my parking. I was so glad that this security company is actually doing their job which is to secure the community.

Mandy Couture

a year ago

This is a security company of high caliber, determined to get the job right. My company and I appreciate their high quality of work and expertise.

Mark McDougal

2 years ago

We used Metro Protective for an overnight splicing project for 2-weeks, they were on time everyday and did an excellent job. We would definitely recommend this company.

sloane melton

2 years ago

Owner is very rude and unprofessional! Upset about receiving text/phone calls to a number that is placed on business card. Has no regard for potential consumers. 0/10 would not recommend!

Zackary Norwood

2 years ago

Impatient security, ran out of pagers

Latrice Crutcher

4 years ago

Service was great. I was in a bind and needed security right away. Metro Protective provided a courteous, professional security guard who took care of business. I was at ease due to the services of Metro Protective.